On February 6, 2026, I visited S*** K*** at the Benefit Brow Bar inside the Panora Mall in Çankaya, Ankara, strictly for... eyebrow shaping. I have been going to her regularly for about a year, so I trusted her completely with the service. Because my skin was very red immediately following the procedur
For the past 1.5 months, I have been unable to book an appointment for the Sephora Benefit Brow Bar service at any store.... Every time I access the appointment system, I receive a “no availability” warning for all locations. I tried on different days, at different times, and even on different devices
I have been trying to book an appointment at the Sephora Benefit Brow Bar in Emaar for the past three weeks, but I haven...’t been able to get one. They told me there was an issue with the system, yet nothing has been fixed. They also said that new appointments open every Sunday, but I still haven’t be
I am disappointed with my Benefit product, which spoiled after minimal use. It now emits a terrible odor, and its color ...and texture have completely changed. Despite paying a significant amount for it, I’ve been unable to use it, and the quality is far below expectations. I reached out to Benefit’s
On August 17, 2024, I visited the Sephora store at Akasya for a brow and upper lip service. Unfortunately, the person pe...rforming the service shaped my brows unevenly, leaving them noticeably different from each other. The right brow was poorly cut and shaped, making the imbalance very apparent. I pa
I recently visited the Benefit Brow Bar at Akmerkez Sephora and had an extremely disappointing experience. Despite clear...ly explaining how I wanted my eyebrows shaped, my thick brows were thinned significantly. During the process, I was falsely told I had a brow lamination when no such procedure had
For the past two months, I have been struggling to secure an appointment with Benefit services. Every time I try booking... online, either no slots are available, or the earliest appointment is 7-10 days away. Even worse, these appointments often get canceled or rescheduled by the team without proper n
As a Sephora Black Card customer, I was entitled to the complimentary Benefit Brow Bar service as a birthday gift. I con...tacted customer service on June 12, 2024, to address the issue when I couldn’t redeem this benefit. I was assured the matter would be resolved and the requested store would be noti
Today is my birthday, and I received a notification from Sephora offering a moisturizer as a gift. However, I expected t...o be able to choose a full-sized Sephora product of my preference, as I’ve seen others do. Additionally, the complimentary Benefit Brow Bar appointment, which has been granted to o
Today is my birthday, and I received a notification from Sephora offering a moisturizer as a gift. However, I expected t...o be able to choose a full-sized Sephora product of my preference, as I’ve seen others do. Additionally, the complimentary Benefit Brow Bar appointment, which has been granted to o
I arrived 5 minutes late for my Benefit brow appointment, but the staff member scheduled to perform the service arrived ...10 minutes late themselves. Despite this, I was told that my appointment couldn’t proceed because I was "late," resulting in a total of 15 minutes wasted. This policy is absurd an
On May 3, my aunt purchased a Benefit Brow Setter from Sephora Ataköy Plus as a birthday gift for me, which I received o...n May 12. Since it wasn’t something I wanted, I went to Sephora at Capacity Mall to exchange it. However, they claimed the product had already been opened and refused the exchange.
I visited the Benefit Brow Bar at your Ankara Cepa store for the "Golden Ratio Brow Design" service. However, the experi...ence was far from what was promised. No proper mapping or detailed consultation was done before the procedure. Despite being performed by a so-called expert, my brows were left ove
I visited the Sephora Mall of store and asked a staff member for an under-eye concealer. She immediately recommended and... praised a Benefit product, convincing me to purchase it. The product cost ₺1,500, but when I got home and opened it, I realized it was actually a makeup primer—not an under-eye co
On March 11, 2024, I visited the Sephora Capacity store for a Benefit Brow Bar service. The email confirmation I receive...d stated that with an online appointment, I would receive free brow tinting and a trial-size mascara as part of the service. At checkout, I asked the cashier if Sephora still offe
I was contacted by customer service regarding my birthday gift, which had not been applied to my account. They assured m...e that I could schedule an appointment at Benefit Brow Service to redeem it. However, when I called the store, they said my name was not in the system. I contacted customer servic
