I bought a Nuxe sun stick serum at Charles de Gaulle Airport in Paris, France on 2 August 2026. After using it for the f...irst time on 5 September 2026, I experienced a severe allergic reaction that has seriously affected my health and daily life. I applied the product only to my neck. By that evening
On August 22, 2026, I applied Nuxe SPF 50 Haute Protection Huile Solaire Bronzante Tanning Sun Oil while at the beach. O...n the very same day, the product caused severe, permanent discoloration on my swimsuit and a brand-new white linen shirt. To attempt to remove the residue, I laundered the shirt a
On August 12, 2026, I placed an order on mondyshop.com.tr for Nuxe Rêve de Thé Revitalising Moisturising Milk 24hr (400 ...ml) and paid the full purchase price of 698.90 TRY. Following payment, I contacted the vendor via WhatsApp, where customer service explicitly confirmed in writing that the order wo
On June 8, 2026, I purchased the Nuxe Infinite Glow Gift Set directly from the official Nuxe store on Trendyol (Order No.... 11302631140). Upon opening the package, I discovered that the bottle of shimmering dry oil contained within the set was completely shattered and leaked entirely. For nearly thre
On April 12, 2026, I applied Nuxe Sun SPF 50 Facial Sunscreen—purchased from a Duty-Free store—for the first time. Withi...n approximately one hour of application, I experienced severe facial burning and acute itching. By the following day, my entire face and eye area suffered from pronounced swelling,
I recently placed an order worth over ₺9,000 through Sachane’s website, but my experience with the products I received h...as been extremely disappointing. The Nuxe product had leaked inside the packaging, and its scent was completely different from the one I had used before, raising serious concerns
I purchased the Nuxe Sun Self-Tanning Moisturizing Cream from an online store, expecting it to deliver the bronzed look ...that was advertised. Unfortunately, despite using the product multiple times, I noticed no visible change in my skin tone. It did not provide any tanning effect at all. This is ve
I purchased a Nuxe Nuxuriance product from N11 with order number 208174328732 (barcode: 3264680034510). When I checked t...he product on the official UTS website, the result displayed the message: “Deficiency Notification Submitted.” This raised serious concerns about whether the product I received is
I recently purchased Nuxe Very Rose Delicate Cleansing Oil, but upon checking its authenticity through the ÜTS system, I... received a notification stating "incomplete status reported." This immediately raised concerns about whether the product I received is genuine and safe to use. Additionally, when
I purchased a Nuxe serum, and upon checking the barcode for production details, I discovered that it was manufactured in... 2023. However, the product's shelf life is only 18 months, meaning it has either already expired or is close to expiring. Considering the high price of this product, I expect it
I purchased the Nuxe Eye Serum from a pharmacy, expecting a high-quality product. However, the pump mechanism is defecti...ve and does not dispense the product properly. I have to struggle for nearly 10 minutes just to get a small amount out, making it incredibly frustrating to use. Additionally, the
Recently, I visited a pharmacy and consulted with a beauty expert who recommended several Nuxe skincare products after I... explained my skin concerns in detail. Trusting their advice, I purchased multiple items, assured that they would be completely suitable for my skin and would not cause any issues.
I ordered Nuxe Men Contour Des Yeux Multi-Function Eye Cream, but when it arrived, the box was torn at the top and place...d inside the package in this condition. This has seriously damaged my trust in a company I have relied on for years. Receiving a product with a broken seal makes me question wheth
I ordered three Nuxe Bio tinted moisturizers from Farmareyon, but they sent me the wrong products. Two of them were comp...letely untinted regular moisturizers, and the third was not even the correct shade I ordered. I immediately tried to initiate a return, but there is no return button on the websit
I purchased a 100ml bottle of Nuxe Dry Oil on July 24, 2023, and stored it as a backup. Today, I finally opened it, and ...the scent is completely off—it smells nothing like the authentic Nuxe oil I’ve used before. Instead, it has a strong, unpleasant, spoiled odor that makes me question its authentici
NUXE is a French beauty and skincare brand specializing in natural-origin cosmetics. Founded in 1989 by Aliza Jabès, the brand offers skincare, body care, hair care, fragrances, and wellness products. Its best-known product is Huile Prodigieuse®, a multi-use dry oil.
Customer support email: [email protected]
Online support: Customers can contact NUXE through the Contact Us section of the US website for questions about orders, products, payments, delivery, and returns.
NUXE operates in the beauty and cosmetics industry, offering skincare and personal care products through its website, pharmacies, beauty retailers, and other distribution channels. The US website also provides direct-to-consumer shopping, delivery, order tracking, promotions, and returns.
User sentiment toward NUXE is mixed. Common complaints about the online shopping experience involve customer service, delivery delays, missing or damaged orders, returns, refunds, and product-quality concerns.
If you’ve experienced issues with NUXE, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
