For the past two months, I have been struggling to secure an appointment with Benefit services. Every time I try booking online, either no slots are available, or the earliest appointment is 7-10 days away. Even worse, these appointments often get canceled or rescheduled by the team without proper notice.
As a loyal customer of Benefit for over 6-7 years, I find this lack of organization and consideration very disappointing. Such issues cause significant inconvenience for long-term customers like me. I urge Benefit to address this ongoing scheduling problem promptly, as it’s becoming increasingly frustrating and a potential reason for losing dedicated clients. Please provide a reliable solution immediately.
For the past 1.5 months, I have been unable to book an appointment for the Sephora Benefit Brow Bar service at any store. Every time I access the appointment system, I receive a “no availability” warning for all locations. I tried on different days, at different times, and even on different devices ...
I arrived 5 minutes late for my Benefit brow appointment, but the staff member scheduled to perform the service arrived 10 minutes late themselves. Despite this, I was told that my appointment couldn’t proceed because I was "late," resulting in a total of 15 minutes wasted. This policy is absurd an...
I was contacted by customer service regarding my birthday gift, which had not been applied to my account. They assured me that I could schedule an appointment at Benefit Brow Service to redeem it. However, when I called the store, they said my name was not in the system. I contacted customer servic...
I have been trying to book an appointment at the Sephora Benefit Brow Bar in Emaar for the past three weeks, but I haven’t been able to get one. They told me there was an issue with the system, yet nothing has been fixed. They also said that new appointments open every Sunday, but I still haven’t be...
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