Airalo support doesn’t reply to my issue, how can I actually get quick help?

I purchased the Airalo Turkey eSIM 3GB 30-day package for €6.16, but the eSIM has never worked. Despite carefully following all installation instructions, restarting my phone, deleting and reinstalling the eSIM profile multiple times, it still refuses to activate. I even attempted troubleshooting on...

I’m reaching out urgently as I’m unable to access my Airalo account because of an SSL error, and I have a flight abroad tomorrow. I had already purchased an eSIM and intended to depend solely on Airalo for my internet access during my travels. As a result, I chose not to seek out another SIM provide...

On August 16, 2025, I purchased the Airalo “Europe 3GB” eSIM package through the mobile app using my credit card, planning to use it while in Bulgaria. The purchase and installation were completed successfully on my Samsung Galaxy S24 FE, but the internet connection never worked. According to Airalo...

I purchased a 2GB eSIM package valid for 15 days from Airalo to use on the island of Samos, Greece (Order No: 62358907). However, when I tried to activate the eSIM by scanning the provided QR code, I immediately received the error message: “This code is no longer valid.” Because of this, I have been...

On 08/08/2025, I purchased a global eSIM package (voice + internet) through Air Alo. After installation, I was able to make just one call, but since then I have been unable to place any calls in any country I visited. I tested this across Italy, Czechia, Hungary, Slovenia, Slovakia, Germany, and Au...

On July 16, I purchased an eSIM from Airalo, but I have been completely unable to activate it. Although the payment was successfully deducted from my account, the eSIM has never connected to any network. I’ve used Airalo many times before without issues, so I trusted the service. However, this time ...

I purchased an eSIM from Airalo to use during my trip to Switzerland, expecting seamless connectivity. Unfortunately, despite following all setup instructions and seeing everything appear normal on my phone, the eSIM never provided any internet access. It showed signal bars, but there was absolutely...

I’m urgently writing this because I can’t access my Airalo account due to an SSL error, and I’m flying abroad tomorrow. I had already paid for an eSIM and planned to rely entirely on Airalo for my internet connection while traveling. Because of this, I didn’t look for an alternative SIM provider or ...

I purchased an Airalo eSIM for my trip to Germany, successfully installed it, and everything worked fine—at first. About 6 to 7 hours after activation, the internet suddenly cut off for no reason. I tried everything to troubleshoot the issue—restarting my phone, reinstalling the eSIM, resetting netw...

I purchased an Airalo eSIM and followed every single instruction they provided. They listed three different setup alternatives—I carefully tried all of them. Not one of them worked. My eSIM never connected to any network, and I was left without service the entire time. I’m extremely disappointed and...

I purchased an Airalo eSIM specifically for my trip to Cyprus, expecting smooth connectivity. However, as soon as I landed and turned it on, the internet only worked for about 15 minutes. After that, the service completely cut out. The eSIM is still installed and showing up on my phone, but I keep g...

I purchased an Airalo eSIM plan to use mobile data in Northern Cyprus, paying ₺17 for 10 GB. I followed all the setup instructions exactly as provided, step-by-step, and double-checked the configuration. Despite doing everything correctly, the eSIM never worked—not even once. I received absolutely n...

Hello. My spouse and I have used Airalo before, but this time we are extremely disappointed. We purchased Airalo eSIMs for our trip to France and despite trying everything, we couldn’t get them to work at all. We followed every instruction carefully and spent hours troubleshooting, yet the internet ...

Hi there. On May 10th, I purchased a 3GB Airalo data plan to use during my trip to Üsküp. I followed every single instruction step-by-step and activated everything exactly as directed. But despite all that, I was never able to access the internet—not even once. I contacted customer support hoping t...

Hello, I recently purchased an eSIM through the Airalo mobile app and carefully followed all the instructions provided. Despite doing everything exactly as directed, I was never able to get the line to work. I spent an entire week trying multiple times to activate it, but nothing worked. What make...

I am extremely frustrated with Airalo. I purchased a package specifically for Northern Cyprus, but no matter what I tried, the eSIM never activated. It’s a complete waste of money and an incredibly disappointing experience. I reached out for help through WhatsApp and through the app’s support featu...

I’ve used Airalo twice before and had no issues, but this time has been incredibly frustrating. I bought a new eSIM package for France, and it simply refuses to activate on my phone. I went through the installation steps carefully, but the ICCID number shown in the Airalo app doesn’t match the one s...

I had previously used Airola eSIM in Northern Cyprus without any problems, so I confidently purchased a 3GB package again. However, this time it didn’t work at all. I barely got any signal, and even when it did show up briefly, I couldn’t connect to the internet. I reached out to customer service, ...

I purchased a 3GB data-based Airalo SIM card to use in Northern Cyprus, but it stopped working around midday today. I immediately contacted Airalo’s WhatsApp support line and live chat via the app, but they completely ignored my issue. I chose this SIM card due to the urgent need for reliable servi...

I’m currently in Italy, and since arriving yesterday, my Airalo internet has not worked. I purchased a 7-day, 1GB data-only package, but it won’t connect to any operators. The plan shows as loaded, but despite trying everything to activate it, it remains nonfunctional. I contacted support, but all I...

As a frequent traveler, I chose Airalo to avoid the hassle of physical SIM cards. I trusted the service and purchased an eSIM for my trip to Thailand, only to find that the internet didn’t work at all. This completely disrupted my plans, leaving me stranded without connectivity. I spent a significa...

This is the second time I’ve downloaded the Airola app, and I’m experiencing problems yet again. The setup process is extremely difficult, and there is no proper support channel to address complaints or provide assistance. Even worse, there’s no Turkish language support, making it even harder to get...

I purchased an internet package from Airola, but despite setting it up, I couldn’t connect to mobile data at all. I contacted their WhatsApp support line, but they couldn’t resolve the issue and kept putting me on hold. This is incredibly frustrating, as I have no idea how long I’m expected to wait ...

I purchased an Airalo E-SIM, installed it correctly, but it never worked. It keeps showing “Not Activated”, and when I try to use it, I get a “No Service” message. Despite following all the setup steps, I can’t get it to function at all. I’ve tried contacting customer support, but no one responds o...

On November 19, 2024, my spouse purchased a 7-day Airalo eSIM for Portugal, just like the one they successfully used in Lesbos before. However, this time, it didn’t work at all. Hoping it was just an issue with their device, I purchased the same 7-day package for my iPhone 15 Plus, but despite follo...