I’m reaching out urgently as I’m unable to access my Airalo account because of an SSL error, and I have a flight abroad tomorrow. I had already purchased an eSIM and intended to depend solely on Airalo for my internet access during my travels. As a result, I chose not to seek out another SIM provider or app. With less than 24 hours until my departure, I find myself completely stranded and uncertain about my next steps. Whenever I launch the app, I encounter a security warning regarding an SSL problem, preventing me from logging in to activate or manage my eSIM. I’ve attempted to restart my phone and reinstall the app, but there’s still no improvement. It’s really frustrating that there’s no immediate customer support available to contact. I really need assistance from Airalo as soon as possible. Please restore access to my account right away, or issue a full refund so I can seek another provider before it's too late. Kindly respond at your earliest convenience, as this matter is urgent.
I’m urgently writing this because I can’t access my Airalo account due to an SSL error, and I’m flying abroad tomorrow. I had already paid for an eSIM and planned to rely entirely on Airalo for my internet connection while traveling. Because of this, I didn’t look for an alternative SIM provider or ...
I purchased an eSIM via the Airalo app, followed all the setup instructions, and completed the installation successfully before traveling. Everything appeared fine during the initial setup, and I made sure to activate the eSIM as soon as I arrived in my destination country. However, despite the sign...
Hello, I recently purchased an eSIM through the Airalo mobile app and carefully followed all the instructions provided. Despite doing everything exactly as directed, I was never able to get the line to work. I spent an entire week trying multiple times to activate it, but nothing worked. What make...
About five hours ago, I purchased an eSIM data package for Albania through the Airalo app. The payment was processed successfully, but once I arrived in Albania, I couldn’t use the service at all. I’m using an iPhone 14 Pro, and the phone shows “No Service” with zero signal—completely unusable. Int...
On July 16, I purchased an eSIM from Airalo, but I have been completely unable to activate it. Although the payment was successfully deducted from my account, the eSIM has never connected to any network. I’ve used Airalo many times before without issues, so I trusted the service. However, this time ...
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