I Bought 3 Airalo France eSIMs but None Worked
Hello. My spouse and I have used Airalo before, but this time we are extremely disappointed. We purchased Airalo eSIMs for our trip to France and despite trying everything, we couldn’t get them to work at all. We followed every instruction carefully and spent hours troubleshooting, yet the internet connection never activated.
Thinking it might be a payment issue, we made a second purchase just in case. In total, we’ve paid for three separate eSIM plans between the two of us, and none of them worked. This is unacceptable. We are traveling and relying on internet access, and Airalo completely failed us at a critical time.
We demand an urgent resolution or a full refund for all three payments. Please stop ignoring this and take responsibility.
Hello s****! Thank you for your comment. We are sorry to hear that you experienced this issue with your spouse. To help you resolve this problem, please contact us and include your 32469313 Şikayetvar file number and email address. We will be waiting for your message!
Airalo has refunded the top-up fees that we were unable to use. We thank them for their attention.
