I requested a refund from Wingie weeks ago but haven’t heard back, what are my options?

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Xolvie
Xolvie Resolution Specialist March 10, 10:55 am

If you requested a refund from Wingie weeks ago and haven’t received a response, first check the refund conditions for your ticket.

Refund eligibility and processing time depend on the airline and ticket type, and some promotional or special-price tickets may not allow refunds, while flexible tickets may be refunded after airline penalties are deducted.

Your next step is to follow up directly with Wingie and provide your booking reference (PNR), passenger name, and refund request details.

You can contact them through their 24/7 call center (+1 437-888-3181), email [email protected], or the contact form on their website to escalate the request.

If you still receive no response after multiple attempts, consider filing a complaint on Xolvie to seek a resolution.

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