I’m extremely frustrated with Western Union’s handling of international money transfers, specifically a recent transaction from Germany. A family member sent me money from Germany to Turkey, and while the funds were successfully debited from the sender’s bank, I’ve been unable to receive the money o...
I transferred €2,000 from Bulgaria to my QNB Finansbank account in Turkey using Western Union. I paid a €14 sending fee and expected the full amount to be converted and deposited. Based on the exchange rate, I should have received around ₺80,000. Instead, only ₺69,232 showed up in my account—₺10,00...
I received a money transfer through Western Union, and at first, the amount appeared correctly in my Euro account. Everything seemed fine. But when I clicked the “Receive Money” button to complete the process, I was suddenly met with a message saying, “No transfer found.” I tried again, hoping it w...
I initiated a Western Union money transfer using MTCN 2928842398, and while the funds have already been withdrawn from my bank account, the recipient has still not been able to collect the money—28 hours later. Western Union promises a “1–3 minute” transfer time, yet here we are, more than a day la...
Western Union has blocked my account, preventing me from sending money, and I have no idea why. I need to send funds regularly, but I am unable to complete any transactions due to this unjustified restriction. I have not received any explanation or warning about this block. Why has my account been ...
I live in Germany and recently sent money via Western Union to my Akbank account in Turkey. However, when I try to collect the money through Akbank Mobile, I receive an error message stating that the selected currency does not match the transfer details and that I should check and try again. I have...
I sent money through Western Union at the business in the attached photo, but they sent less than the correct amount to the recipient while charging me extra for the transaction. I noticed the issue and canceled the transaction, then went to a different Western Union location, where I was able to s...
I made a money transfer through Western Union, but it got stuck due to a limit restriction. This is extremely frustrating, as I was not informed about any limits before sending the money. Since the transaction cannot be processed, I demand an immediate refund. I need the funds back in my account as...
Today, my friend sent me money from Cyprus via Western Union, but I can’t transfer the funds to my bank account no matter what I try. I’ve attempted using multiple banks and ATMs, but nothing works. I deeply regret choosing Western Union for this transaction in 2024, given the many other transfer o...
I made a money transfer through Western Union at a local branch, and I was assured that the funds would be delivered to the recipient's account within 15 minutes. However, three days later, the money is still stuck in Turkey and has not reached the destination. Despite completing the process correc...
On August 13, 2024, I made a payment of $200 via Western Union at Ukraine PTT. Upon reviewing the MTCN number, it appears that the recipient has already collected the money. Unfortunately, the recipient has not yet received the funds. How can the transfer be marked as collected? Where can I find th...
I recently tried to transfer money through Western Union, but even though I provided the correct name and surname on the documents, the MTCN is not being recognized as mine. The transfer has been confirmed and marked as completed, but unfortunately, there is no support available at the moment. There...
Once again, my money transfer with Western Union has been blocked. This has happened before in İzmir, and now it has happened again in Kuşadası. Please consider lifting this block. I've already provided evidence of the receipts for the transfer that was previously blocked. Despite the challenges, I ...
I tried to transfer money from my Yapı Kredi account as I always do. However, the page logged me out and said the information was incorrect. I exited the app without completing the transfer. Later, when the recipient checked the transfer in the Western Union app, it showed a message saying "Congratu...
On July 8, 2024, I received $500 via Western Union from Kuwait with MTCN code 773-945-14. I initially went to Trabzon Merkez PTT, where they said they had no dollars available. Then I went to Ziraat Bank, which reported the transaction as pending. Returning to PTT, they indicated the money had been ...
I recently had an unsettling experience at the Western Union branch located in GATA 1 business center on Turan Güneş Boulevard, Çankaya, Ankara. The employee there attempted to deduct €15 from my incoming money transfer, despite the sender having already paid the transfer fee. The agent claimed that...
On June 7th, I sent 300 euros online to my spouse in Turkey. However, I did not receive the MTCN number. Consequently, I requested my bank to return the money, but my request was denied. I am still waiting for a resolution. Please return my money or transfer it to my spouse. I would appreciate your ...
On June 24, 2024, I transferred ₺7000 to Kazakhstan. Today, on June 27, 2024, the payment was received. Even though they took out the sending fee from my account, the recipient also had some money deducted on their end. They were supposed to get 99300 tenge, but they only ended up with around 90300 ...
For the past 15 days, I've been facing the same issue with Western Union—I can't access my money. I keep receiving messages like "Shipment has been stopped, please try again later." Recently, someone sent €20 to test, and my spouse received it. They tried with €100, but it's been over 5 days now and...
Hello, I encountered an issue when trying to transfer funds to my bank account via Western Union's online banking branch—my transaction was rejected due to "quota exceeded." I don't understand why there's a quota in dollars or how to resolve it. I've emailed and called but haven't received sufficien...
Hello, it's been nearly half a day since I sent money from Germany, but it hasn't reflected in the system yet. Despite the amount being deducted from the sender's account 12 hours ago, the funds haven't appeared. Western Union, which I chose for its speed, has caused me significant distress. I urgen...
I'm a new customer with Western Union. I tried to send €500 from Germany to my bank account in Turkey. The transaction wasn't approved, and I was told I needed to speak with upper management. I've called 20 times but haven't gotten any results. Customer service representatives keep offering differen...
I've been using Garanti Bank for years, but I've decided to close all my accounts at the first opportunity. I'm currently overseas and I transferred funds to myself using Western Union. I've done this transaction many times in the past. Unfortunately, the MTCN number provided by Western Union was in...
On 27/02/2024, I sent 800 euros via Western Union to a friend in Germany. Unfortunately, my friend was unable to receive the money, so I had to request a refund. Despite creating two requests, the money has still not been refunded. When I inquired about the refund, they informed me that there is no ...