On June 7th, I sent 300 euros online to my spouse in Turkey. However, I did not receive the MTCN number. Consequently, I requested my bank to return the money, but my request was denied. I am still waiting for a resolution. Please return my money or transfer it to my spouse. I would appreciate your prompt attention to this matter.
Today, my friend received 200 Euros from France via Western Union. We went to an agent in Esenyurt Meydan, and a young employee attempted to process the transaction. However, we encountered an error. The system mentioned something about an MTCN, which we didn’t understand. We contacted customer serv...
On August 8, a refund of ₺286.75 was issued to my name through the Temu shopping platform. However, even after nearly a month, the amount still appears as pending (in authorization) and has not been transferred to my account. The transaction was made using my spouse’s HSBC Bank card ending in 0354. ...
About eight months ago, I sent 50 EUR through MoneyGram from the Plaune branch in Germany to the PTT branch in Tekman, Erzurum, under the name Muhammed D****. However, the money was never collected in Türkiye, and the transaction was never completed. During this time, I contacted both MoneyGram and...
I recently sent €2700 from abroad in my name (MTCN: 9218921946), but dealing with Western Union has been a disappointing experience. Their customer service is a completely different issue, and they don't even speak Turkish. They kept me waiting for three days, claiming that documents were missing. D...
On June 13, 2025, I attempted an international money transfer through Wise with the reference number P89701400. However, before the funds ever reached the recipient, I canceled the transaction. Despite this, my ₺1,000 has still not been refunded. I’ve been waiting for weeks and tried multiple times ...
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