I own a Volvo XC90 and have been experiencing a persistent error message with the Volvo On Call system for about two months. The error appears when I try to use the service, and as a result, I cannot benefit properly from Volvo On Call. I contacted Volvo customer service/dealer about this problem and explained the situation. The response I received was that this issue is impossible to fix, which I find unacceptable for a vehicle and service of this level. I request that Volvo repair and fully resolve the Volvo On Call error on my XC90 instead of declaring it impossible to fix, and ensure that I can use the service as it is intended.
In 2020, I purchased a Volvo XC60 from an authorised Volvo distributor. Shortly after I started using the vehicle, a warning message began to appear continuously, saying, ‘Volvo Call On, Service Required’. When I contacted the service centre, I was informed that an agreement between Turkcell and Vol...
My Volvo XC40 has been sitting at the authorized Adana Oto Koç service center for 9 months due to a drivetrain and propulsion system malfunction. Since I brought it in, I’ve been repeatedly told that the necessary parts are on backorder, but no real solution has been offered and the repair still has...
Last year, I brought my brand new XC90 to the service center for its first maintenance appointment. Ever since that day, the SOS system has been malfunctioning. According to service officials, they have been patiently awaiting the arrival of the necessary software for nearly 3 years. Unfortunately, ...
Turkish Volvo dealer ORTAKLAR AUTOMOTIVE—I purchased a 2024 Volvo XC90 on November 19, 2024, but was told that the car had an internet connection failure and would be delivered later. The vehicle was handed over to me on November 22, 2024, but just five days later, the same issue reappeared. I cont...
My Volvo XC60's voice control system is giving me trouble and isn't working the way it should. This is something that really bothers me. I've been to the service center more than once and sent Volvo a video showing the problem a few months ago, but I still haven't heard back from the company. Every ...
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