I purchased my HP Victus Gaming 16 laptop in August 2023, and since the day it arrived, it has repeatedly shown the same faults. In March 2024, touchpad and keyboard issues began. I sent the device to the authorized service center in Istanbul in August 2024, but about a week after it was returned, t...
On October 22, 2025, I delivered my HP Pro One desktop computer to the authorized HP service center. The service requested a payment of ₺15,062.40 for the faulty part, and I made the payment the same day. However, despite a long time passing, my computer has still not been repaired or returned. The ...
I sent my HP Victus 16 laptop to an HP authorized service center due to issues with the hall sensor and overheating. I carefully wrapped it in bubble wrap and placed it in the box. However, the service center returned it without any protective wrapping, resulting in my device arriving broken. Despit...
I lost the USB dongle of my HP 435 wireless mouse about a week ago. I purchased the product on July 17, 2025, through Pazarama, and it is still under warranty. Today, I contacted HP customer support and technical service, but neither provided a solution. I was told that a new dongle could not be sen...
About a week ago, my HP Victus 16 S0XXX AMD Ryzen 7 7840HS laptop started showing a “hall sensor” error. I mainly use this device for work, and the issue appears when the computer is first turned on, lasting for about 15–20 minutes. I believe this is a hardware-related problem, and since my device i...
My HP Victus 16 laptop's screen keeps flickering on and off, and eventually it shuts down completely. I'm completely dissatisfied with it and haven't liked its performance since I bought it. I don't want to run into the same problems and have to pay ridiculous amounts of money right after the warran...
I purchased an HP Victus 16, hoping it would deliver a smooth gaming experience, but my journey has been quite frustrating. While I'm in the midst of playing, the screen unexpectedly goes black as if it has disappeared, and the laptop either freezes or shuts down without any warning. This isn’t just...
I purchased the HP Smart Tank 580-590 printer about a year ago and have been using it in Izmir. Since the day I bought it, the printer has constantly produced half-printed outputs. The issue occurs intermittently; sometimes I get proper prints, but most of the time the outputs are incomplete. During...
My HP Smart Tank 515 printer has been experiencing color printing issues for about six months. At first, yellow and other colors would not appear in color prints, and the output started looking pinkish instead. Even though all the ink tubes are filled with original ink, the problem persisted. More r...
I purchased my HP Victus laptop about 35 days ago for ₺56,999. The device is under warranty, with Product Registration Form Number: T214-11803-R-CD and serial number 5CD5204JKH. After 35 days of use, the laptop began to randomly experience a Hall sensor failure, causing the screen to shut off every ...
I started experiencing hardware issues with my HP Victus Gaming Laptop 16-r0013-NT just one day ago, including problems with the screen, keyboard, and motherboard. The issue first appeared while the laptop was running, when the screen began flickering on and off. I contacted the authorized service c...
I purchased a second-hand HP 2-in-1 touchscreen tablet PC online. The device was functioning well in terms of overall performance; however, when switched to tablet mode, the touchscreen failed to activate. In order to clarify the issue and find a solution, I contacted HP technical support. I had a r...
The return process of my HP Victus 16 laptop has been ongoing for 3 weeks, but the return forms have still not been sent and I have not received proper updates. For the past 2 weeks, we have only been waiting for the forms, but each time we contact you, we are being ignored. My device with service n...
I'm dealing with a printhead problem, and it's really making me feel quite powerless. In the past, I had to dispose of an HP printer because of the same issue, and that experience made me steer clear of the brand for quite a while. Despite my previous experiences, this specific model garnered signif...
I bought an HP Deskjet Ink Advantage 2878 All-in-One Printer (70S63C), and I’ve regretted it a hundred thousand times. How can a product with no proper support be sold in Türkiye? The cartridge ran out in the very first month I bought it! I then purchased the recommended cartridge from Media Markt, ...
Hello, the heatsink (copper metal plate that radiates heat) of my HP Envy laptop, which I bought 1.5 years ago, has lost its function due to a chronic manufacturing defect, with no physical damage. After doing some research, I found that this is a known issue in these devices and the heatsink needs ...
I am a customer from Turkey, and I purchased an HP Victus 16 laptop via Hepsiburada (a major Turkish e-commerce platform) on December 16, 2023. Upon arrival, the device was defective from day one due to a motherboard issue and was sent to HP’s technical service. The laptop was replaced with a brand ...
I purchased an HP Victus 16 s-0046nt laptop. In its 8th month, the "W" and "S" keys started to stick and sometimes stopped working entirely. Customer support applied a BIOS update which temporarily resolved the issue. However, in the 11th month, the same problem occurred again. When I contacted them...
I purchased an HP Victus 16 gaming laptop in December 2023, and at the beginning of 2025, it started experiencing a screen blackout issue. While playing games, the screen goes black and stays that way for a while; when it eventually comes back, if I don’t close the game, the same issue keeps repeati...
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The ethernet port on my HP Victus 16 laptop, which was working flawlessly just three months ago, has unexpectedly ceased to function. I’ve been seeking proper service, but the experience has been far from seamless. The website suggests that customers should call ahead before visiting a service cente...
What a useless and ridiculous experience with HP. The charging station for the brand-new laptop I bought broke down shortly after purchase. It’s been 4 or 5 months since I bought the laptop, and for the past 2 months, I’ve been waiting for HP to send a replacement battery. They acknowledged the issu...
I want to share my experience with my HP Victus 16-r0028nt (7P6L2EA) laptop, which I have had for just a year. Even though it's quite new, it won't charge while it's powered on, which restricts its usability to when it's switched off. This problem has significantly hindered my ability to utilise the...
In September 2024, we purchased a 14th-generation HP computer. When the device arrived, there were two spots on the screen about the size of chickpeas. We immediately sent the computer to the service center, where we were told that a replacement part needed to be ordered from abroad. The repair proc...
Hewlett-Packard, or simply HP, is a worldwide information technology firm with headquarters in Palo Alto, California. Established in 1939, HP is now a global leader in providing solutions for office and home printing and computer needs.
HP has choices for all types of customers whether a consumer, corporations, or government agencies. Desktop and portable PCs, printers, scanners, and tablets are among their best sellers. In addition to selling their hardware, they offer a range of services to back it up, including security and administration software.
HP has a presence in various regions such as the United States, Canada, Europe, and Asia. The company has personnel and partners spread across the globe, reaching thousands of people.