HP
Complaints
New HP Omen 17 Laptop Shows Expired Warranty and Battery Defect
I purchased my Omen by HP Laptop 17-ck1037TX (80A38PA) as a brand-new product on December 20, 2024, from the Coupang e-c...ommerce website in South Korea. However, when I checked the HP Support Assistant and the official HP website, I saw that the warranty expiration date was listed as March 28, 2023,
HP Customer Service Indifference
I experienced a hall sensor problem with my HP Victus 16 laptop while it was still under warranty. The company offered a... repair, but I did not accept this offer and instead applied to the Consumer Arbitration Committee on 31.12.2025. After an examination period of about 4 months, the Committee ruled
HP Victus 16 Repeated Failure
I purchased an HP Victus 16 laptop with Ryzen 5 5600X processor, 8 GB RAM, 256 GB SSD and Nvidia GTX 1650 graphics card ...from HP’s official website around the middle of 2023, trusting the brand’s quality and paying a high price. However, due to the problems I experienced, I was only able to start usi
HP Victus Laptop Screen Fails to Meet Advertised 100% sRGB Specs
On April 19, 2024, I purchased an HP Victus Gaming 16-R1058NT (9J259EA) laptop with serial number CND35031L5 from the Va...tan Bilgisayar Mersin Yenişehir store. In HP’s own official technical documentation, it was clearly stated that this device’s display provides 100% sRGB color coverage. However, af



HP Smart Tank 515 Replacement Proposal Falls Short of Equivalent Model
"Thank you for taking the necessary steps to replace my device."
My HP Smart Tank 515 printer, which is still under warranty, developed a ma...lfunction and was sent to an authorized service center about one month ago.
HP ZBook Studio G5 Damaged by Authorized Technician, RMA Denied
While my HP ZBook Studio G5 workstation was still under warranty, I experienced screen damage in September 2025. As a re...sult, we ordered a new replacement screen for a fee and completed the payment. However, the replacement screen sent by HP turned out to be defective, and during the installation pr




HP Gaming Laptop Screen Goes Black During Gameplay
HP Laptop (Victus Gaming Laptop 16-s0050nt) Hall Sensor Problem
I purchased an HP Victus Gaming Laptop 16-s0050nt from hepsiburada.com in December 2023. After some time, the device sta...rted to have random black screen issues, where the laptop would suddenly go into sleep mode without any reason. At first, this happened rarely, but it has gradually worsened to the
HP Victus Gaming 16 Repeating Touchpad Faults - Request For Free Replacement
HP Pro One Service Issue - Computer Not Repaired Despite Payment
On October 22, 2025, I delivered my HP Pro One desktop computer to the authorized HP service center. The service request...ed a payment of ₺15,062.40 for the faulty part, and I made the payment the same day. However, despite a long time passing, my computer has still not been repaired or returned. The
HP Victus 16 Laptop Returned Broken By Service Center - No Response
I sent my HP Victus 16 laptop to an HP authorized service center due to issues with the hall sensor and overheating. I c...arefully wrapped it in bubble wrap and placed it in the box. However, the service center returned it without any protective wrapping, resulting in my device arriving broken. Despit
HP 435 Mouse Lost USB Dongle - HP Says "Nothing We Can Do"
I lost the USB dongle of my HP 435 wireless mouse about a week ago. I purchased the product on July 17, 2025, through Pa...zarama, and it is still under warranty. Today, I contacted HP customer support and technical service, but neither provided a solution. I was told that a new dongle could not be sen
HP Victus 16 Hall Sensor Error on Startup - Urgent Warranty Fix
HP Victus 16 Laptop Screen Flickering - Shuts Down! Full Refund Demand
HP Victus 16 Black Screen Crash - Freezes Down While Gaming
I purchased an HP Victus 16, hoping it would deliver a smooth gaming experience, but my journey has been quite frustrati...ng. While I'm in the midst of playing, the screen unexpectedly goes black as if it has disappeared, and the laptop either freezes or shuts down without any warning. This isn’t just
HP Smart Tank 580 590 Gives Me Half Printed Pages
I purchased the HP Smart Tank 580-590 printer about a year ago and have been using it in Izmir. Since the day I bought i...t, the printer has constantly produced half-printed outputs. The issue occurs intermittently; sometimes I get proper prints, but most of the time the outputs are incomplete. During
HP Smart Tank 515 Printer Persistent Color and Faint Black Printing Issues
My HP Smart Tank 515 printer has been experiencing color printing issues for about six months. At first, yellow and othe...r colors would not appear in color prints, and the output started looking pinkish instead. Even though all the ink tubes are filled with original ink, the problem persisted. More r

Defective HP Victus Laptop - Chronic Hall Sensor Issue Demands a Refund
I purchased my HP Victus laptop about 35 days ago for ₺56,999. The device is under warranty, with Product Registration F...orm Number: T214-11803-R-CD and serial number 5CD5204JKH. After 35 days of use, the laptop began to randomly experience a Hall sensor failure, causing the screen to shut off every
HP Victus 16-r0013nt Hardware Failure After Service Instructions
I started experiencing hardware issues with my HP Victus Gaming Laptop 16-r0013-NT just one day ago, including problems ...with the screen, keyboard, and motherboard. The issue first appeared while the laptop was running, when the screen began flickering on and off. I contacted the authorized service c
Error Caused By HP Technical Support
I purchased a second-hand HP 2-in-1 touchscreen tablet PC online. The device was functioning well in terms of overall pe...rformance; however, when switched to tablet mode, the touchscreen failed to activate. In order to clarify the issue and find a solution, I contacted HP technical support. I had a r
My HP Victus 16 Return Stuck - No Forms, Rude Service
The return process of my HP Victus 16 laptop has been ongoing for 3 weeks, but the return forms have still not been sent... and I have not received proper updates. For the past 2 weeks, we have only been waiting for the forms, but each time we contact you, we are being ignored. My device with service n
HP Printhead Got Stuck Again - I Cannot Print Colors
I'm dealing with a printhead problem, and it's really making me feel quite powerless. In the past, I had to dispose of a...n HP printer because of the same issue, and that experience made me steer clear of the brand for quite a while. Despite my previous experiences, this specific model garnered signif

HP Deskjet 2878 Printer Cartridge Issue
I bought an HP Deskjet Ink Advantage 2878 All-in-One Printer (70S63C), and I’ve regretted it a hundred thousand times. H...ow can a product with no proper support be sold in Türkiye? The cartridge ran out in the very first month I bought it! I then purchased the recommended cartridge from Media Markt,
Frequently Asked Questions
- The quickest way to get in touch with HP support is to submit a case online at www.hp.com/contacthp. This allows in-depth communication with a support representative and quick resolution of your problem.
- If you need help after submitting a case, HP is available at 800-474-6836. Unfortunately, HP does not currently provide live chat help.
About HP
Hewlett-Packard, or simply HP, is a worldwide information technology firm with headquarters in Palo Alto, California. Established in 1939, HP is now a global leader in providing solutions for office and home printing and computer needs.
HP has choices for all types of customers whether a consumer, corporations, or government agencies. Desktop and portable PCs, printers, scanners, and tablets are among their best sellers. In addition to selling their hardware, they offer a range of services to back it up, including security and administration software.
HP has a presence in various regions such as the United States, Canada, Europe, and Asia. The company has personnel and partners spread across the globe, reaching thousands of people.

















