I am using an HP Ink Tank 315 printer in Istanbul, Türkiye, and it has a serious printing problem. The device prints alm...ost everything in pink, even though all the ink tanks are full and properly filled. This problem occurs every single time I try to print, regardless of the document. I am attaching
I have an HP Victus 15-fa1008nt (7N9T3EA, i5-13500H, 16 GB RAM, 512 GB SSD, RTX 3050, 15.6" Full HD) laptop and its moth...erboard suddenly burned out while the device was not under any unusual use. Since 10.08.2026 the computer has been unusable and I can no longer benefit from it. I tried to reach HP
I purchased my HP Victus 16-R0037NT (7P643EA, 6 GB RTX 4050, Intel i7-13700...H, 16 GB RAM, 512 GB SSD, 16.1” FHD 144 Hz) laptop from Hepsiburada around
I purchased my Omen by HP Laptop 17-ck1037TX (80A38PA) as a brand-new product on December 20, 2024, from the Coupang e-c...ommerce website in South Korea. However, when I checked the HP Support Assistant and the official HP website, I saw that the warranty expiration date was listed as March 28, 2023,
I experienced a hall sensor problem with my HP Victus 16 laptop while it was still under warranty. The company offered a... repair, but I did not accept this offer and instead applied to the Consumer Arbitration Committee on 31.12.2025. After an examination period of about 4 months, the Committee ruled
I purchased an HP Victus 16 laptop with Ryzen 5 5600X processor, 8 GB RAM, 256 GB SSD and Nvidia GTX 1650 graphics card ...from HP’s official website around the middle of 2023, trusting the brand’s quality and paying a high price. However, due to the problems I experienced, I was only able to start usi
On April 19, 2024, I purchased an HP Victus Gaming 16-R1058NT (9J259EA) laptop with serial number CND35031L5 from the Va...tan Bilgisayar Mersin Yenişehir store. In HP’s own official technical documentation, it was clearly stated that this device’s display provides 100% sRGB color coverage. However, af
"Thank you for taking the necessary steps to replace my device."
My HP Smart Tank 515 printer, which is still under warranty, developed a ma...lfunction and was sent to an authorized service center about one month ago.
While my HP ZBook Studio G5 workstation was still under warranty, I experienced screen damage in September 2025. As a re...sult, we ordered a new replacement screen for a fee and completed the payment. However, the replacement screen sent by HP turned out to be defective, and during the installation pr
I am using an HP gaming laptop and for the last few days I have been experiencing a serious screen blackout problem whil...e playing games. The screen suddenly goes dark during gameplay and this problem started around 05.01.2026 or 06.01.2026. This situation prevents me from using the product for its m
I purchased an HP Victus Gaming Laptop 16-s0050nt from hepsiburada.com in December 2023. After some time, the device sta...rted to have random black screen issues, where the laptop would suddenly go into sleep mode without any reason. At first, this happened rarely, but it has gradually worsened to the
I purchased my HP Victus Gaming 16 laptop in August 2023, and since the day it arrived, it has repeatedly shown the same... faults. In March 2024, touchpad and keyboard issues began. I sent the device to the authorized service center in Istanbul in August 2024, but about a week after it was returned, t
On October 22, 2025, I delivered my HP Pro One desktop computer to the authorized HP service center. The service request...ed a payment of ₺15,062.40 for the faulty part, and I made the payment the same day. However, despite a long time passing, my computer has still not been repaired or returned. The
I sent my HP Victus 16 laptop to an HP authorized service center due to issues with the hall sensor and overheating. I c...arefully wrapped it in bubble wrap and placed it in the box. However, the service center returned it without any protective wrapping, resulting in my device arriving broken. Despit
I lost the USB dongle of my HP 435 wireless mouse about a week ago. I purchased the product on July 17, 2025, through Pa...zarama, and it is still under warranty. Today, I contacted HP customer support and technical service, but neither provided a solution. I was told that a new dongle could not be sen
About a week ago, my HP Victus 16 S0XXX AMD Ryzen 7 7840HS laptop started showing a “hall sensor” error. I mainly use th...is device for work, and the issue appears when the computer is first turned on, lasting for about 15–20 minutes. I believe this is a hardware-related problem, and since my device i
My HP Victus 16 laptop's screen keeps flickering on and off, and eventually it shuts down completely. I'm completely dis...satisfied with it and haven't liked its performance since I bought it. I don't want to run into the same problems and have to pay ridiculous amounts of money right after the warran
I purchased an HP Victus 16, hoping it would deliver a smooth gaming experience, but my journey has been quite frustrati...ng. While I'm in the midst of playing, the screen unexpectedly goes black as if it has disappeared, and the laptop either freezes or shuts down without any warning. This isn’t just
I purchased the HP Smart Tank 580-590 printer about a year ago and have been using it in Izmir. Since the day I bought i...t, the printer has constantly produced half-printed outputs. The issue occurs intermittently; sometimes I get proper prints, but most of the time the outputs are incomplete. During
My HP Smart Tank 515 printer has been experiencing color printing issues for about six months. At first, yellow and othe...r colors would not appear in color prints, and the output started looking pinkish instead. Even though all the ink tubes are filled with original ink, the problem persisted. More r
I purchased my HP Victus laptop about 35 days ago for ₺56,999. The device is under warranty, with Product Registration F...orm Number: T214-11803-R-CD and serial number 5CD5204JKH. After 35 days of use, the laptop began to randomly experience a Hall sensor failure, causing the screen to shut off every
I started experiencing hardware issues with my HP Victus Gaming Laptop 16-r0013-NT just one day ago, including problems ...with the screen, keyboard, and motherboard. The issue first appeared while the laptop was running, when the screen began flickering on and off. I contacted the authorized service c
I purchased a second-hand HP 2-in-1 touchscreen tablet PC online. The device was functioning well in terms of overall pe...rformance; however, when switched to tablet mode, the touchscreen failed to activate. In order to clarify the issue and find a solution, I contacted HP technical support. I had a r
The return process of my HP Victus 16 laptop has been ongoing for 3 weeks, but the return forms have still not been sent... and I have not received proper updates. For the past 2 weeks, we have only been waiting for the forms, but each time we contact you, we are being ignored. My device with service n
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