Volvo EX30 Automatic Emergency Braking Malfunction After Software Update
I own a Volvo EX30 Tek Motor Ultra and about a month ago, after a software update, a serious problem started to occur with the vehicle’s driving safety systems. On two-way roads, when there is a vehicle coming in the opposite lane, driving correctly in its own lane, the system gives a “vehicle passing from the left, brake” warning and then suddenly performs a very hard automatic braking. This situation is both frightening and extremely dangerous for me and the vehicles behind me. I applied informally to Eskişehir Otokoç service to get information about the issue, but I have not yet received an official determination about the cause of the fault or a solution. I want the cause of this malfunction to be clearly identified, whether it is caused by the latest update or another technical problem, and I request that all necessary actions be taken to fully eliminate this problem as soon as possible. I expect Volvo to treat this situation as a safety-critical issue, to provide me with clear information about the source of the problem and to ensure that my vehicle can be driven safely again by performing the necessary repair, software intervention or other corrective actions.
