I received my Volvo XC60 T8 (license plate 34 PGU 61) in May 2024. Since the first day, there has been a visible mark or streak about 20–30 cm long on the front windshield that seriously obstructs my line of sight. This issue isn’t visible in daylight, but it becomes very noticeable during rainy weather and night driving, creating a serious safety hazard.
I first reported the problem to the authorized Volvo service center in Trabzon. They claimed the issue was caused by the wipers, replaced them, and charged me approximately ₺2,000–₺3,000. However, while driving back to Istanbul, I realized the problem still persisted. I then took the car to Otokoç İstinye for maintenance and reported the same issue there, but my car was returned without any action taken.
My vehicle is still under warranty, and there has been no external interference with the windshield (such as film application or chemicals). Since this issue severely impacts my visibility in rainy and nighttime conditions, I request an urgent and permanent solution. Experiencing such a problem with a brand like Volvo has been very disappointing, and I expect my complaint to be resolved promptly.
In December 2023, I purchased a Volvo XC40 Recharge P8 from Volvo Otokoç İstinye. From the first weeks, there was a spring-like clicking noise when turning the steering wheel. The initial service visit identified it as a spring issue, replaced under warranty. Soon after, the electric charging port c...
Turkish Volvo dealer ORTAKLAR AUTOMOTIVE—I purchased a 2024 Volvo XC90 on November 19, 2024, but was told that the car had an internet connection failure and would be delivered later. The vehicle was handed over to me on November 22, 2024, but just five days later, the same issue reappeared. I cont...
Hello, on January 7, 2023, I purchased a Volvo C40 P8 at Adana Otokoc. I am the first person to buy this particular model in my area, and I recommend this car to everyone around me. We also provided Volvo cars to our company's management team. About a month ago, while at work, I noticed a crack on t...
About a month ago, the front windshield of my Opel Insignia was replaced under insurance at the Arkas Çiğli authorized service center. Immediately after the windshield replacement, the collision prevention and lane-keeping systems malfunctioned. I took my car back to the service center, and even tho...
Hello, I own a 2022 Volvo XC40, which I purchased second-hand. After not starting the car for a week while I was out of town, the front console screen flickered on and off when I turned on the ignition, then stopped working entirely. I live in Tokat, and the nearest service center is Otokoç Volvo in...
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