Volkswagen service delay

On July 16, 2025, I purchased a Volkswagen Transporter Camlı Van with license plate 34 *** 097 from Doğuş Oto Kartal. Ju...st one week after delivery, the vehicle developed a water leakage problem from the roof at the third brake light due to lack of insulation. I took it to the authorized service, whe...

I bought a brand-new Volkswagen T-Roc only four months ago, expecting a smooth and trouble-free driving experience. Unfo...rtunately, it’s been anything but that. First, the right signal light stopped working and triggered a dashboard warning. It was repaired under warranty—but just two weeks later, th...

I deeply regret purchasing my 2024 Volkswagen Tiguan. What I initially believed was a high-quality vehicle turned out to... be plagued by chronic sensor issues, which I later found out are common with this model. Multiple warning messages began appearing on the dashboard, so I took the vehicle to the D...

I own a 2024 model Volkswagen Tiguan and have been dealing with persistent sensor errors that I later found out are know...n, chronic issues with this model. Multiple warning messages appeared on the dashboard, so I took the car to the authorized Volkswagen service center at Diyarbakır Dicle. It stayed...

We took our Volkswagen Passat 2022 model vehicle to Erkur Düzce Volkswagen AUTHORIZED SERVICE on 11.06.2025 at 9:30 in t...he morning, there was a noise in the vehicle's wheel, they said it needed to stay for us to make a diagnosis, we left it. Exactly 7 hours later at 16:30, the vehicle was tested, we...

I sold my 2015 model Volkswagen Passat B8 1.4 TSI 150 HP in 2024. I informed the buyer that the vehicle had an EPC fault... at idle, which had previously been examined by the authorized service. They had stated that the issue was caused by the spark plugs, ignition coils, and battery, and I had all of ...

I bought a brand-new Passat from the Volkswagen dealership in Rize Turkey, but from the moment I got the car, I noticed ...a constant noise coming from the suspension. Despite visiting the service center multiple times for a sensor malfunction, they never noticed or mentioned anything about it. Moreove...

My vehicle that I left at Volkswagen Beykoz Acarlar service was processed at the service for 1 week, while I thought the... process was done at the service, it turned out that the employees or the authorities, I don't know, took my vehicle and drove around, I learn this from the HGS records, since the ...

Six months ago, I purchased a brand-new 2024 Volkswagen Polo from the "Avek Karşıyaka" branch, but the car is leaking wa...ter inside. The back seats are completely wet, and the car is filled with moisture. This is clearly a technical issue, and I am requesting a replacement for the vehicle. Despite co...

On December 28, 2024, my 2023 Volkswagen Golf, still under warranty, broke down on the road. Despite the rainy weather a...nd being stranded with my family, including my child, Volkswagen failed to provide a replacement vehicle despite my repeated requests. I contacted rental companies affiliated with...

I have a 2022 Volkswagen Tiguan Allspace, and I've been waiting more than a month for a new seat belt. Even after checki...ng in multiple times, we still don’t have a solid timeline for when the part will be made in Germany and sent to Turkey. This hold-up has really messed things up, making it tough t...

I am the owner of a 2024 Volkswagen Taigo 1.0 (Style package), which I purchased three months ago. Since the day I bough...t the car, I have been experiencing persistent connection issues with the App-Connect feature. I have tested it with multiple phones, but the problem remains unresolved. I have vis...

I purchased a brand-new Taigo from Uzay Otomotiv Volkswagen dealership a month ago, and since the day I got it, the engi...ne warning light has been on. It seems they sold me a faulty vehicle. I will take legal action with invoices and evidence against this dealership. Buying a car from them requires c...

My 2023 VW Polo vehicle has a weird sound and vibration on the left-hand front wheel (LH fwd). I feel the vibration thro...ugh the gas pedal, brake pedal, and floor while driving. Esenyurt Doğuş Oto VW service has not resolved the issue. I want it fixed as soon as possible. Otherwise, I will not purcha...

Volkswagen Ümraniye Avek is trying to sell a defective car as brand new. I agreed to purchase a new Polo from Ümraniye A...vek, paid for it on Thursday, May 16, 2024, and also arranged for insurance on the same day. They assured me I could pick up the car the following week. Two days later, they claime...

The prolonged delay in repairing my damaged 2023 Taigo has left me feeling neglected and disappointed by Volkswagen and ...its importer. For 5 months, I've been without my vehicle, unable to go about my daily routine or work efficiently. Despite repeated inquiries, they have been unable to procure the ...

My Volkswagen Jetta with license plate 27 …… was accepted for repairs at Malatya Volkswagen authorized service (Miram) o...n January 6, 2024. A damage file was opened by Anadolu Insurance. On January 17, 2024, an employee (named O**** or V*****) from your team called me at 0549*****4407, claiming that ...

The paint on the inside of the left door of my 2016 model Volkswagen Jetta Comfortline, which I purchased brand new, has... experienced significant swelling, measuring about 4cm. During my visit to the service center for maintenance, I brought up this particular situation. They snapped some pictures, i...

Due to a turbo failure, I left my 2017 Volkswagen Polo, which I purchased from Dogus Oto Kartal on October 4, 2022, at t...heir service center on August 2, 2023. Despite promising me that they would return my car within a week during this time, it took them about a month to diagnose the problem. Surpri...