In 2024, I purchased a brand-new Volkswagen ID.4. About one month ago, the vehicle started to have a water leakage problem into the interior. I took the car to the service, but despite my application, no serious solution was offered for the problem and I noticed that no actual work was carried out o...
On October 20, 2025, I applied to the Ankara Arca authorized service for a windshield replacement for my Golf 8 vehicle. I was informed that they did not have the windshield in stock, that there was a nationwide shortage in Turkey, and that the windshield had been ordered from Germany and would be r...
I purchased a brand new Woswogen 2025 Tayron from Ankara Doğuş Oto on 05/12/2025. Although the vehicle was supposed to be delivered to me in perfect condition, I was informed at the time of delivery that there was a problem, and the dealership could not hand it over immediately. The vehicle was only...
I bought a brand-new Volkswagen Polo on December 30, 2024, and from the moment I received it, the center console clips weren’t properly fitted, causing tension. Since day one, I’ve been hearing trim noises from the center console, doors, and wipers. Despite multiple visits to the service center, no ...
I own a Volkswagen Passat with license plate 20 Dr. 855. Shortly after picking it up from the authorised service center in July, my car broke down again, leaving me stranded on the road at 3 a.m. That night, I lost my hotel reservation and had to travel about 100 km by taxi. During this time, the se...
On July 16, 2025, I purchased a Volkswagen Transporter Camlı Van with license plate 34 *** 097 from Doğuş Oto Kartal. Just one week after delivery, the vehicle developed a water leakage problem from the roof at the third brake light due to lack of insulation. I took it to the authorized service, whe...
On May 20, 2025, I purchased a brand-new VW Taigo Life, and despite having only 2,300 km on it, the car has already been to the service center three times. At 1,330 km, it would not accelerate and kept stalling; the service said it might be fuel-related but could not test it, so they cleaned the fue...
I bought a brand-new Volkswagen T-Roc only four months ago, expecting a smooth and trouble-free driving experience. Unfortunately, it’s been anything but that. First, the right signal light stopped working and triggered a dashboard warning. It was repaired under warranty—but just two weeks later, th...
I deeply regret purchasing my 2024 Volkswagen Tiguan. What I initially believed was a high-quality vehicle turned out to be plagued by chronic sensor issues, which I later found out are common with this model. Multiple warning messages began appearing on the dashboard, so I took the vehicle to the D...
I own a 2024 model Volkswagen Tiguan and have been dealing with persistent sensor errors that I later found out are known, chronic issues with this model. Multiple warning messages appeared on the dashboard, so I took the car to the authorized Volkswagen service center at Diyarbakır Dicle. It stayed...
On March 28, 2025, I received my brand new 2024 model Polo (license plate 34 Z 20**) from Volkswagen dealership. Within the first month, the vehicle started showing a tire pressure warning. I repeatedly went to gas stations to check, but there was never any actual issue. Then, while on a long trip a...
We took our Volkswagen Passat 2022 model vehicle to Erkur Düzce Volkswagen AUTHORIZED SERVICE on 11.06.2025 at 9:30 in the morning, there was a noise in the vehicle's wheel, they said it needed to stay for us to make a diagnosis, we left it. Exactly 7 hours later at 16:30, the vehicle was tested, we...
I sold my 2015 model Volkswagen Passat B8 1.4 TSI 150 HP in 2024. I informed the buyer that the vehicle had an EPC fault at idle, which had previously been examined by the authorized service. They had stated that the issue was caused by the spark plugs, ignition coils, and battery, and I had all of ...
I bought a brand-new Passat from the Volkswagen dealership in Rize Turkey, but from the moment I got the car, I noticed a constant noise coming from the suspension. Despite visiting the service center multiple times for a sensor malfunction, they never noticed or mentioned anything about it. Moreove...
My vehicle that I left at Volkswagen Beykoz Acarlar service was processed at the service for 1 week, while I thought the process was done at the service, it turned out that the employees or the authorities, I don't know, took my vehicle and drove around, I learn this from the HGS records, since the ...
Six months ago, I purchased a brand-new 2024 Volkswagen Polo from the "Avek Karşıyaka" branch, but the car is leaking water inside. The back seats are completely wet, and the car is filled with moisture. This is clearly a technical issue, and I am requesting a replacement for the vehicle. Despite co...
On December 28, 2024, my 2023 Volkswagen Golf, still under warranty, broke down on the road. Despite the rainy weather and being stranded with my family, including my child, Volkswagen failed to provide a replacement vehicle despite my repeated requests. I contacted rental companies affiliated with...
I have a 2022 Volkswagen Tiguan Allspace, and I've been waiting more than a month for a new seat belt. Even after checking in multiple times, we still don’t have a solid timeline for when the part will be made in Germany and sent to Turkey. This hold-up has really messed things up, making it tough t...
I am the owner of a 2024 Volkswagen Taigo 1.0 (Style package), which I purchased three months ago. Since the day I bought the car, I have been experiencing persistent connection issues with the App-Connect feature. I have tested it with multiple phones, but the problem remains unresolved. I have vis...
I purchased a brand-new Taigo from Uzay Otomotiv Volkswagen dealership a month ago, and since the day I got it, the engine warning light has been on. It seems they sold me a faulty vehicle. I will take legal action with invoices and evidence against this dealership. Buying a car from them requires c...
I've been visiting the Volkswagen dealership almost every two months for my 2023 Volkswagen Golf 8 Impression, purchased this year. Each time, I leave without any resolution to my issue. Every time I start the car, a 'Menu Currently Unavailable, Please Wait' warning appears on the menu screen for ab...
My 2023 VW Polo vehicle has a weird sound and vibration on the left-hand front wheel (LH fwd). I feel the vibration through the gas pedal, brake pedal, and floor while driving. Esenyurt Doğuş Oto VW service has not resolved the issue. I want it fixed as soon as possible. Otherwise, I will not purcha...
Volkswagen Ümraniye Avek is trying to sell a defective car as brand new. I agreed to purchase a new Polo from Ümraniye Avek, paid for it on Thursday, May 16, 2024, and also arranged for insurance on the same day. They assured me I could pick up the car the following week. Two days later, they claime...
