BDG Android Game ID Blocked Without Prior Warning

I am a user of a BDG Android game and my game account has suddenly been blocked. When I try to log in, it only shows that my ID is blocked and does not give any explanation or warning about the reason. I did not receive any email, SMS or in‑app notification about this action. My game account is linked to the mobile number 79056241**. Until it was blocked, I was using the game normally and I was not informed that I had violated any rule or terms in the game. I request that my ID be checked and unblocked as soon as possible, or that I be clearly informed of the exact reason and evidence for this blocking so that the situation can be resolved fairly.