My 2023 VW Polo vehicle has a weird sound and vibration on the left-hand front wheel (LH fwd). I feel the vibration through the gas pedal, brake pedal, and floor while driving. Esenyurt Doğuş Oto VW service has not resolved the issue. I want it fixed as soon as possible. Otherwise, I will not purchase another VW again.
On December 11, 2023, I scheduled an appointment and left my car at Doğuş Oto, the authorized service for Volkswagen in Esenyurt. My complaint was about a strange noise when turning the steering wheel. They identified a problem with the left wheel axle head, suggesting a replacement would solve it. ...
I bought a Polo Life 1.0 DSG passenger car from Elis Automotive in December 2023. I have driven all kinds of Volkswagen vehicles, but I have never seen a problem like the one I bought. The vehicle shakes in 1st, 2nd and 3rd gear. When I went to the service and explained the problem, they connected t...
I own a 2023 Volkswagen Transporter with a standard chassis and a 2.0 TDI manual transmission. After driving just 3000 kilometers, I visited the DÖŞMAN Volkswagen contracted customer service on 06/01/2023 due to an issue with my vehicle. There were several problems that I encountered, which I will d...
Six months ago, I purchased a brand-new 2024 Volkswagen Polo from the "Avek Karşıyaka" branch, but the car is leaking water inside. The back seats are completely wet, and the car is filled with moisture. This is clearly a technical issue, and I am requesting a replacement for the vehicle. Despite co...
I bought a brand-new Volkswagen Polo on December 30, 2024, and from the moment I received it, the center console clips weren’t properly fitted, causing tension. Since day one, I’ve been hearing trim noises from the center console, doors, and wipers. Despite multiple visits to the service center, no ...
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