I am very frustrated with UPS Türkiye's dishonest delivery practices. I was expecting a package and made sure someone was home all day—five people were present in the house, and we even kept an eye on the door specifically so we wouldn’t miss the delivery. Despite this, UPS falsely claimed that they attempted delivery but “no one was at the address.” That is absolutely untrue—no courier came to our door at any point during the day.
What makes this worse is the fact that they didn’t even bother to leave a notice or call, which is basic protocol. If UPS is running behind on deliveries or unable to meet the promised schedule, they should communicate honestly and reschedule for the next day—not lie and blame the recipient.
I demand an immediate investigation into this incident and expect the package to be delivered without further delay. UPS, please stop misleading your customers. This type of behavior seriously damages trust in your service. A prompt and sincere resolution is the least you can do.
I had an extremely frustrating experience with UPS Türkiye and their Yenimahalle distribution branch. On June 11, 2025, they claimed they came to my address and couldn’t deliver because no one was home. That’s simply not true—I was available and waiting for the delivery all day. Without any actual a...
I’m extremely frustrated with UPS Türkiye. I was expecting a delivery, but they never brought my package to me. Later, they claimed that my address was “incomplete.” However, I double-checked the information and can confirm the address was entered correctly. To make matters worse, they never called...
On August 8, 2025, I received a notification regarding my UPS shipment (tracking number: 1ZE549G06806368918) stating that I was “not at the address.” However, this is completely false because I was at home all day, and no courier ever came to my door. It is unacceptable that a package can be marked ...
I scheduled a courier pickup with UPS Türkiye for Wednesday, but no one showed up. I assumed there was a delay and stayed quiet. On Friday, I called again, and they apologized, assuring me the courier would arrive that day. Despite their promises, no one came. This is extremely frustrating and unpr...
UPS Türkiye has completely exhausted my patience. I’ve been trying to receive my package for over a month, but each time it gets returned due to so-called address issues—even though my delivery address and phone number are fully up to date in your system. I’ve verified my information multiple times,...
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