In TradingView I lost access to the features I paid for — how can I demand that they restore what I purchased?

If you lose access to features you purchased on TradingView, the most effective way is to file a claim with clear proof and demand immediate restoration. Here are practical steps:

• Check your plan: Go to Billing → Subscriptions in your TradingView account and confirm that your active plan matches what you paid for. Take screenshots of your payment history.

• Check sign-in method: If you use both the mobile app and the web, make sure you’re signed in to the same account (email, Google, or Apple ID). Sometimes the issue is a sync error.

• Email directly: Write to [email protected] with the subject Lost access to paid features – restoration request. Include your order number, account email, and screenshots.

• Response deadline: Demand a resolution within a maximum of 5 business days.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.