On July 25, 2025, I mistakenly purchased the TradingView Essential package for one year using my bank card. Since the purchase date, less than 14 days have passed. However, I could not find any refund option, and I was also unable to reach customer support for assistance.
My account is registered under the email address a********@gmail.com**.
Because this subscription was purchased by mistake, I am requesting a full refund of the payment to my account. I have not used the plan, and my cancellation request falls within the standard 14-day withdrawal period, which should make me eligible for a refund.
I expect TradingView to process this request promptly and ensure that customers are not penalized for accidental purchases.
I subscribed to TradingView’s trial version, but shortly after, they charged me $17-18 for renewal without my approval. I immediately requested a refund, which they claimed would be processed within 30 days. It has now been 35 days, and I still have not received my money back. What’s worse is that ...
About a week ago, I purchased a Premium subscription on TradingView, and the payment was successfully processed through my credit card. However, today when I logged into my account, my membership is showing as Basic (free) instead of Premium. Even though I still have nearly a full month left, I no l...
I purchased the TradingView Premium plan on July 18 and made the payment in full. However, my account was downgraded to a basic membership shortly after, leaving me unable to access the features I paid for. I submitted a complaint to their support team, but no one has addressed my issue. It has been...
I purchased a TradingView Plus membership, and the payment was successfully withdrawn from my bank account. However, the Plus subscription was not activated on my account, and it reverted to the Basic plan. Previously, I used the 14-day trial, and after the trial ended, I made the payment to contin...
I have an active subscription with TradingView under the email address s************@gmail.com. However, when I try to purchase a real-time data package, I encounter an error that prevents the transaction. The error message states: "Our system believes it has detected suspicious activity and has bl...
Comments