TradingView renewed my subscription without notice — how can I get my money back?

If TradingView renews your subscription without notice, the most effective thing to do is act quickly and leave a clear record of your claim. Here are practical steps:

• Check your account: Go to Billing → Subscriptions to confirm the automatic renewal and the exact date of the charge. Take a screenshot.

• Email directly: Write to [email protected] with the subject line Unauthorized automatic renewal – refund request. Include your username, date of the charge, and bank statement or proof of payment.

• App stores: If you subscribed through Apple or Google, cancel from the respective store and request the refund there, since TradingView cannot handle it directly in those cases.

• Escalate if there’s no response: Contact your bank or PayPal to open a chargeback, claiming it as an unauthorized charge. Attach the proof showing that you requested the cancellation on time.

If your issue still isn’t resolved, you can file a complaint on Xolvie. This can help ensure your consumer rights are respected and the problem is properly addressed.