I purchased the TradingView Premium plan on July 18 and made the payment in full. However, my account was downgraded to a basic membership shortly after, leaving me unable to access the features I paid for. I submitted a complaint to their support team, but no one has addressed my issue. It has been several days, and I am unable to manage my trades, causing significant inconvenience.
The lack of customer support is unacceptable. I no longer wish to continue my subscription with TradingView and demand a full refund immediately. If this matter is not resolved promptly, I will escalate the issue to the appropriate authorities. TradingView, please handle this issue professionally and refund my money without further delay.
I purchased a TradingView Plus membership, and the payment was successfully withdrawn from my bank account. However, the Plus subscription was not activated on my account, and it reverted to the Basic plan. Previously, I used the 14-day trial, and after the trial ended, I made the payment to contin...
I subscribed to TradingView’s trial version, but shortly after, they charged me $17-18 for renewal without my approval. I immediately requested a refund, which they claimed would be processed within 30 days. It has now been 35 days, and I still have not received my money back. What’s worse is that ...
About a week ago, I purchased a Premium subscription on TradingView, and the payment was successfully processed through my credit card. However, today when I logged into my account, my membership is showing as Basic (free) instead of Premium. Even though I still have nearly a full month left, I no l...
On July 25, 2025, I mistakenly purchased the TradingView Essential package for one year using my bank card. Since the purchase date, less than 14 days have passed. However, I could not find any refund option, and I was also unable to reach customer support for assistance. My account is registered u...
Hello, everyone. I purchased the monthly Premium package from TradingView, expecting real-time data access. However, even after a full day, I am still experiencing delayed data. Specifically, BIST data is not updating in real-time, which is highly frustrating given the premium subscription cost. I ...
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