My TradingView account was hacked despite having 2FA — how can I recover access?

If your TradingView account is hacked even with 2FA enabled, the most effective action is to move quickly and provide ownership proof to recover access. Here are practical steps:

• Emergency access: Go to their webpage → Login issues / compromised account. Explain that your account was hacked and attach proof of ownership (original email, payment receipts, username, account creation date).

• Revoke access: Immediately change the password of your linked email and your TradingView account (if you still have partial access). Use strong, unique passwords.

• Check activity: Ask support for a login history (IP and devices) to show unauthorized access.

• Escalate the case: If TradingView doesn’t respond within 48 hours, file a dispute through PayPal, Apple/Google, or your bank to protect your associated payments.

• Strengthen security: Once access is restored, re-enable 2FA from scratch using a trusted app such as Authy or Google Authenticator.

If your issue remains unresolved, you can file a complaint on Xolvie to help ensure your consumer rights are respected and the problem is properly addressed.