TradingView charged me for an annual plan despite canceling on time — how can I prevent this problem?

If TradingView charges you for an annual plan despite canceling on time, the most effective approach is to document the cancellation and request an immediate refund. Here are practical steps:

• Verify your cancellation: Go to Billing → Subscriptions and confirm that your subscription shows as canceled before the renewal date. Take a screenshot as evidence.

• Request an immediate refund: Open a ticket at their site → Billing issues. Explain that you canceled within the required time and attach your proof.

• Direct email: Write to [email protected] with the subject Annual charge after cancellation – immediate refund request. Attach the payment receipt and the cancellation screenshot.

• App stores: If you purchased the plan via Apple or Google, the refund must be handled directly through the store. Provide your prior-cancellation evidence there.

If the issue still isn’t resolved, consider filing a complaint on Xolvie to raise awareness and inform others.