I purchased a 1-week Tinder Premium membership, and my subscription shows as active in the app. However, for about a week now I have not received any likes, matches, or messages. The app does not display any error messages—there is simply no interaction at all.
My account is registered with the email a*********@gmail.com**, and I paid via credit card. To rule out a device-related issue, I tested it both on my Samsung Z Fold 6 and on another device, but the result was the same. I also deleted and reinstalled the app multiple times, yet the problem persists.
I am unable to reach Tinder customer service for assistance. I live in Istanbul, Avcılar, and my location is displayed correctly in the app. The issue occurs consistently at all times of day.
Since I cannot use the benefits of my Premium membership, I request urgent support. Either the problem must be fixed immediately or my payment should be refunded.
I haven’t been able to access my Tinder account for a year. My account was suddenly banned without any explanation, and when I try to log in, I get the message: “Your account has been banned.” At the time, I had an active subscription, which I later canceled, and I had paid approximately ₺200. Howev...
I recently purchased both Tinder Plus and Tinder Gold memberships through Google Play, paying a total of ₺1000 with my bank card. However, despite paying for these premium services, I cannot get any matches or conversations in the app. The application itself runs normally, but it delivers no actual ...
I purchased a Tinder subscription in June 2025 using my email address o***************@gmail.com. Unfortunately, for the past week, I have been completely unable to access my account. The app remains unresponsive: I cannot log out, use any active features, or match with other users. On June 28, I c...
For the past two days, I’ve been completely unable to use Tinder. The app simply doesn’t work—no matches are showing up, I can’t view who liked me, and the entire experience has become unusable. What makes this worse is that I recently purchased a Premium membership, expecting full access to the fea...
I’ve experienced a serious issue with the Tinder app that left me at a loss. About 5–6 days ago, I transferred my Platinum membership to a new account and deleted my old one. The membership appeared as active on my new account at first, but one day later, it was suddenly canceled — even though I sti...
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