Temu

I am a Temu customer with the email address s*******@gmail.com. I returned products worth ₺2,067.79 (including tax) via UPS Türkiye using the return number Pro-203-21754533911672797-01. However, the excess tax amount has still not been refunded. ₺1,249.86 was refunded, but the remaining ₺817.93 in t...

I ordered several items from Temu, including socks and a T-shirt. Unfortunately, the socks arrived in a much smaller size than expected, and the T-shirt was an Asian size instead of the European size I selected. Due to the sizing issues, I decided to return the items. The return process was complete...

I placed an order on Temu and made the payment on May 10. Although the promised delivery date was July 5, there has been no update regarding the shipment. It’s now well past the deadline, and I haven’t received even a basic tracking link. Despite repeatedly asking Temu about the location of the item...

On March 2, 2025, I placed an order through the Temu app, influenced by a misleading promotion that turned out to be completely deceptive. Once I realized the truth, I canceled the entire order within the same hour. The app confirmed my cancellation request and assured me that the order would not be...

Hello everyone, I decided to shop from Temu for the first time, and I honestly regret it deeply. I ordered what was clearly advertised as a foldable camping cot and paid ₺2,000 for it. Instead of receiving what I paid for, I was shocked to find a basic, flimsy tent in the package. This is not a smal...

Temu promised me a ₺2,800 discount, claiming it would be split into 6 parts—some as ₺300 and others as ₺200 discounts. Additionally, they advertised that I would receive a ₺300 discount on my first purchase. However, this turned out to be misleading and manipulative. When I tried to purchase an ite...

I feel completely misled by Temu. They kept asking me to send referral codes to my friends, promising rewards once they signed up and opened accounts. I went out of my way to invite several people—some of whom signed up and used the platform—yet I received absolutely nothing in return. This whole r...

I made a purchase from Temu on May 22 and returned it immediately—on the same day. Yet as of today, I still haven’t received my refund. I’ve waited patiently, thinking the delay might be normal, but this has gone far beyond acceptable. When I contacted my bank, they told me the issue wasn’t on thei...

I made an order on Temu on May 28 and canceled it right away. Even though I was informed that the refund was processed, it has now been more than a month and I still haven't seen any money returned. I continuously monitored my account and remained hopeful, yet there was no progress. On June 28, I ma...

I made a purchase on the Temu app on May 23. The product was labeled as “expedited delivery” and was guaranteed to arrive within 5 business days. It's June 26, and I'm still waiting for an update on my order. I have no updates on whether it has been shipped or its current location. The constant barr...

Nearly two months ago, I placed an order on Temu and canceled it just a few minutes later. According to their policies, I expected a rapid refund, but my money still hasn’t been returned. I waited patiently, thinking that maybe it was taking a long time because of processing, but this delay doesn't ...

I participated in your "free gift" campaign, and I got tons of people who had never downloaded the app to click my link and install it. But despite all that effort, we can't make any progress; the coins keep mysteriously decreasing! This is completely unacceptable. What's the point of these campaig...

I've made numerous purchases through the Temu app, so when the "Invite to Win" system popped up today, I eagerly invited many of my friends. My points were successfully transferred into the "coin" system. However, this "coin" system is blatantly manipulative, showing values like 5-4-3-2-1-0.030, cle...

They keep demanding that I share links and get people to download the Temu app, promising free gift products. But despite all my efforts in sharing and getting others to download, they never actually send the gift products! This is completely unacceptable. If you're going to offer free gifts, then a...

I returned products I bought within one hour of purchasing them, and now Temu is deliberately stalling my refund. My bank has confirmed that the refund transaction hasn't even been initiated on their end. Their customer service is a complete joke, feeding me lies and giving me the runaround like I'...

On June 8, 2025, I canceled two separate orders I had placed through the Temu shopping app right after placing them. Temu immediately confirmed that the refunds were successfully processed and would be credited to my Akbank credit card. However, it's been days, and not a single ₺ has shown up on my ...

I’m writing to express my frustration with Temu’s so-called “free gift” campaign. They promised that if I invited friends using my referral link, I’d receive gifts after meeting the invite goals. At first, it looked promising—progress moved quickly. But as I got closer to completing the task, things...

Temu’s “Invite Friends and Get 4 Free Gifts” campaign is nothing but a frustrating scam. I’ve spent my entire day sharing my referral link and got well over 100 people to click, download, and register through the app. At first, progress was slow but steady—each new sign-up added a tiny amount. Then ...

I’m very frustrated with Temu’s Famlant game and the so-called free gift rewards. I’ve played the game repeatedly and reached 99.95 points—right on the edge of completion—but no matter how many times I try, it never lets me finish. It’s clearly rigged to stop just before reaching the final goal. Wh...

Temu refuses to refund my money, and I’m beyond frustrated. I placed an order (PO-203-05986808069671034) and canceled it less than 10 minutes later. They claimed the refund was processed and even uploaded a vague "refund proof" that made no sense. I immediately contacted İşbank to verify, and they c...