I placed an order on Temu and made the payment on May 10. Although the promised delivery date was July 5, there has been no update regarding the shipment. It’s now well past the deadline, and I haven’t received even a basic tracking link. Despite repeatedly asking Temu about the location of the item I purchased, they keep responding that they do not know where the product is. Their responses feel robotic, offering no real support or accountability. This is completely unacceptable. I will never purchase anything from Temu again. This is not just a business failure — it reflects a much deeper issue.
Although the last delivery date for the product I ordered from Temu on May 10 was July 5, the product has not been delivered. Today is July 8, and despite speaking with DHL Ecommerce customer representatives multiple times, they are not informing me about the whereabouts of my product. I will never work with this company again.
I placed an order on Temu but had to cancel it due to a mistake. It has now been over a month, and I still haven’t received my refund! This is completely unacceptable. Every time I contact customer service, I get robotic, scripted responses that don’t actually solve anything. No real explanation, no...
I made a purchase on the Temu app on May 23. The product was labeled as “expedited delivery” and was guaranteed to arrive within 5 business days. It's June 26, and I'm still waiting for an update on my order. I have no updates on whether it has been shipped or its current location. The constant barr...
I placed an order on Temu on February 4, and today is February 18, yet my package is nowhere to be found. The tracking shows no updates, and my items appear to be lost. Every time I contact customer service, I receive automated, misleading responses, clearly from a bot. Instead of providing real su...
I’ve had a really disappointing experience with my Temu orders. I’ve been waiting for weeks, and there’s been absolutely no indication of any progress. My order status hasn't changed in the last 10 days. I contacted customer service seeking clarity or a refund, but instead, I was met with confusion ...
I placed an order on Temu and canceled it on the same day. I was told the refund would be processed within a month, but it still hasn’t been credited to my account. When I contacted my bank, they confirmed that no refund had been issued by Temu. Meanwhile, Temu insists that the refund was processed ...
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