I made a purchase on the Temu app on May 23. The product was labeled as “expedited delivery” and was guaranteed to arrive within 5 business days. It's June 26, and I'm still waiting for an update on my order. I have no updates on whether it has been shipped or its current location. The constant barrage of messages I get from Temu—whether it's through the app, via email, or even text—only adds to my frustration. Even with all these alerts, I still can't reach a real person. It’s frustrating to be overwhelmed by automated responses without any real support available. I had low expectations, but I certainly anticipated some basic communication. Please either deliver my product or issue a refund for my money.
I placed an order on Temu, but it has been stuck in the same status for days with no progress. It has been way too long, and I still have no idea when my items will be shipped. This delay is completely unacceptable. I expected better service and faster processing, but instead, I feel like my money ...
I ordered a Temu product on July 26 and here I am more than a month later still waiting for it. The last update I got was on August 3rd; since then, there has been absolutely silence. They guaranteed me a refund should there be no updates within 27 days. After 28 days, not only have I not gotten any...
I placed an order on Temu on March 8, but immediately canceled it within minutes because the estimated delivery time was far too long. Despite canceling right away, I’ve been waiting over a month for my refund and there’s still no resolution in sight. Every time I contact customer support, they eit...
I placed an order on Temu and made the payment on May 10. Although the promised delivery date was July 5, there has been no update regarding the shipment. It’s now well past the deadline, and I haven’t received even a basic tracking link. Despite repeatedly asking Temu about the location of the item...
I’ve had a really disappointing experience with my Temu orders. I’ve been waiting for weeks, and there’s been absolutely no indication of any progress. My order status hasn't changed in the last 10 days. I contacted customer service seeking clarity or a refund, but instead, I was met with confusion ...
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