"From my 7th email, my refund was processed after 2 months."
I made a reservation through Stayforlong for Ankara Days Otel by Wyndham for 18.03.2026 for 2 adults and 2 children. On ...the website, I booked a family-type room that was shown with 1 double bed and 2 single beds in a larger room, with the single beds appearing to be in a more separate part. However,
I made a reservation through stayforlong.com for Elite World Grand Istanbul Küçükyalı for the dates December 20–21, 2025..., with reservation number Y524195O, and I paid the full room price of $125 in advance to Stayforlong. When I arrived at the hotel, the reception informed me that although the reser
On August 23, I made a vacation reservation through Stayforlong.com and paid for a three-night stay. My check-in date wa...s Tuesday, August 26. When I arrived at the hotel to check in, they told me that they had not received any reservation information. I checked the confirmation email I received, and
I booked a hotel room through Stayforlong and paid immediately at 07:50 in the morning. Everything seemed fine until 17:...50 the same day, when they suddenly canceled my reservation—without providing the service I paid for. When I contacted the hotel directly, I was told that rooms were still availabl
I booked a stay at Hilton Kozyatağı through Stayforlong (via Trivago), but ended up leaving the hotel one day early. Nat...urally, I expected a refund for the unused night. However, no refund has been issued, and what's worse, I’ve been completely unable to get in touch with anyone from Stayforlong or
I joined Trivago, found a hotel I liked, and made my payment through the listed partner site—Stayforlong. My bank shows ...that the payment was processed successfully, but when I arrived at the hotel, they had no record of my reservation. There was no confirmation message, no booking code, not even a b
I made a hotel reservation through Trivago, which redirected me to Stayforlong. The payment went through without issues,... and everything seemed fine—until I received an email saying the reservation was never completed. I was shocked because the money had already been withdrawn from my account. The w
I made a reservation for the dates 31.03.2025–02.04.2025, but I requested a cancellation due to the events in Istanbul. ...Even though the hotel agreed to issue a refund, Starforlong keeps sending emails saying that the supplier must approve it and that they are still waiting for that approval. It’s be
I made a hotel reservation through Stayforlong, and the payment was deducted from my credit card. However, shortly after..., I received an email stating that my booking was not completed due to a payment issue and that my money would be refunded within a week. Trusting this information, I booked anoth
Do not book anything through Stayforlong! They canceled my reservation without my consent, sent a simple email notificat...ion, and kept the deposit they charged from my card. There is no way to reach them—they have no phone number, no real customer service, and they just tell you to email them, but no
I booked a hotel through Stayforlong, but the hotel canceled my reservation and told me to contact the agency for a refu...nd. Since Stayforlong is based abroad, I emailed them multiple times, but none of my questions were answered. I also contacted the hotel, and they confirmed the cancellation in wr
I booked a stay at Hilton Kozyatağı Istanbul through Stayforlong via Trivago. However, when I contacted the hotel, they ...said there was no record of my reservation. To avoid issues, I made another booking. Later, when I checked my credit card statement, I saw that I had been charged twice for the sam
I booked a stay at The Stay Ortaköy Hotel in Istanbul through Stayforlong via Trivago. Since the booking did not include... a free cancellation option, I paid extra to add a cancellation policy. However, just an hour after receiving my confirmation email, I had to reschedule my stay for a week later.
I booked a hotel through Stayforlong (Reservation #SH22677523) after comparing prices on TripAdvisor. Their site showed ...a significantly lower price—₺13,000 cheaper—for Granada Luxury Belek, so I made the reservation and paid in full. However, when I called the hotel to confirm, they asked if I was
My cousin booked and fully paid for a stay at Oscar Resort in Cyprus through Stayforlong. However, due to her mother’s i...llness, she was unable to travel and immediately emailed both the hotel and Stayforlong, requesting a name change so that someone else could use the reservation instead. Despite m
I booked a hotel through Stayforlong, but when I needed to change my reservation dates, I couldn’t reach anyone for assi...stance. There was no customer support available, and I was left without any way to modify my booking. As a result, my payment was lost, and I received no refund or alternative sol
On November 14, I tried to book a hotel in Adana through Trivago, which redirected me to Stayforlong. I completed my res...ervation for two rooms, but just 30 minutes later, I received an email stating that the rooms were unavailable, and my reservation was canceled by Stayforlong. Despite the cancell
