I booked a stay at Hilton Kozyatağı Istanbul through Stayforlong via Trivago. However, when I contacted the hotel, they said there was no record of my reservation. To avoid issues, I made another booking. Later, when I checked my credit card statement, I saw that I had been charged twice for the same stay!
The worst part? Stayforlong is impossible to reach—there is no way to contact them for support. Trivago is also unhelpful and takes no responsibility. After struggling, I managed to find an email address from other complaints and sent a detailed explanation, yet I have received no response.
This is completely unacceptable! Stayforlong seems like an unreliable platform that takes money without providing proper service or customer support. Trivago, why are you still listing this service despite so many complaints? I demand an immediate refund for the duplicate charge! Has anyone else had the same issue? How did you get your money back?
I booked a stay at Hilton Kozyatağı through Stayforlong (via Trivago), but ended up leaving the hotel one day early. Naturally, I expected a refund for the unused night. However, no refund has been issued, and what's worse, I’ve been completely unable to get in touch with anyone from Stayforlong or ...
I made a hotel reservation through Trivago, which redirected me to Stayforlong. The payment went through without issues, and everything seemed fine—until I received an email saying the reservation was never completed. I was shocked because the money had already been withdrawn from my account. The w...
On November 14, I tried to book a hotel in Adana through Trivago, which redirected me to Stayforlong. I completed my reservation for two rooms, but just 30 minutes later, I received an email stating that the rooms were unavailable, and my reservation was canceled by Stayforlong. Despite the cancell...
I booked a stay at The Stay Ortaköy Hotel in Istanbul through Stayforlong via Trivago. Since the booking did not include a free cancellation option, I paid extra to add a cancellation policy. However, just an hour after receiving my confirmation email, I had to reschedule my stay for a week later. ...
I booked a hotel through Stayforlong, but when I arrived, the hotel had no record of my reservation. To make things worse, Stayforlong charged my credit card twice for the booking. Now, I’m stuck in the hotel lobby, waiting with no room to check into. The only way to contact Stayforlong is through ...
Comments