Stayforlong Canceled My Reservation but Kept My Deposit—No Customer Support

Orhan
Orhan
Stayforlong
January 25, 2025 10:52 PM116

Do not book anything through Stayforlong! They canceled my reservation without my consent, sent a simple email notification, and kept the deposit they charged from my card. There is no way to reach them—they have no phone number, no real customer service, and they just tell you to email them, but no one responds.

How can hotels even work with a platform that operates like this? They take your money, cancel your booking, and disappear! This is completely unacceptable. Stayforlong, I demand an immediate refund! If you canceled my reservation, you have no right to keep my deposit. Stop ignoring customers and resolve this issue now!

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Stayforlong canceled my reservation and the refund hasn’t arrived. How can I speed it up according to the expected timelines?

14 Complaint

Stayforlong support is not responding and I travel tomorrow. How can I escalate the issue by email or phone?

34 Complaint

Similar Complaints

Stayforlong Refused to Change My Booking & Kept My Payment

Serhat
Serhat
Stayforlong
November 19, 2024 5:18 PM48

I booked a hotel through Stayforlong, but when I needed to change my reservation dates, I couldn’t reach anyone for assi...

Stayforlong Charged Me Twice & My Hotel Reservation Doesn’t Exist

Emine
Emine
Stayforlong
December 6, 2024 7:23 PM92

I booked a hotel through Stayforlong, but when I arrived, the hotel had no record of my reservation. To make things wors...

Stayforlong Charged Me but No Hotel Reservation Found

Taha
Taha
Stayforlong
December 6, 2024 4:07 PM99

I booked a hotel through Stayforlong on December 5, and when I arrived at the hotel on December 6, they had no record of...

Stayforlong Charged Me but No Hotel Reservation Found

Stayforlong Canceled My Hotel Booking—No Refund, No Customer Support

Okan
Okan
Stayforlong
December 31, 2024 4:57 PM121

I booked a hotel through Stayforlong, but the hotel canceled my reservation and told me to contact the agency for a refu...

Stayforlong Canceled My Hotel Booking—No Refund, No Customer Support

Stayforlong Charged Me Twice for a Failed Reservation

Selin
Selin
Stayforlong
January 26, 2025 12:39 PM126

I made a hotel reservation through Stayforlong, and the payment was deducted from my credit card. However, shortly after...

FeaturedTopics

Stayforlong reservation problem
Stayforlong cancellation fee
Stayforlong refund delay