Stayforlong Canceled My Reservation but Kept My Deposit—No Customer Support

116

Do not book anything through Stayforlong! They canceled my reservation without my consent, sent a simple email notification, and kept the deposit they charged from my card. There is no way to reach them—they have no phone number, no real customer service, and they just tell you to email them, but no one responds.

How can hotels even work with a platform that operates like this? They take your money, cancel your booking, and disappear! This is completely unacceptable. Stayforlong, I demand an immediate refund! If you canceled my reservation, you have no right to keep my deposit. Stop ignoring customers and resolve this issue now!

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