On August 23, I made a vacation reservation through Stayforlong.com and paid for a three-night stay. My check-in date was Tuesday, August 26. When I arrived at the hotel to check in, they told me that they had not received any reservation information. I checked the confirmation email I received, and there was no contact number included, so I reported the issue via email. In their reply, they claimed that they had informed me of a technical problem, even though they had never contacted me about it.
I requested a refund of the reservation fee, but it still has not been processed. I want my issue resolved and my refund issued as soon as possible.
I booked a hotel through Stayforlong on December 5, and when I arrived at the hotel on December 6, they had no record of my reservation in their system. However, Stayforlong already charged my credit card for the full amount. Now, I’m stranded in the hotel lobby, waiting, with nowhere to stay. The ...
I booked a hotel through Stayforlong, but the hotel canceled my reservation and told me to contact the agency for a refund. Since Stayforlong is based abroad, I emailed them multiple times, but none of my questions were answered. I also contacted the hotel, and they confirmed the cancellation in wr...
I made a hotel reservation through Stayforlong, and the payment was deducted from my credit card. However, shortly after, I received an email stating that my booking was not completed due to a payment issue and that my money would be refunded within a week. Trusting this information, I booked anoth...
On October 23, 2025, I paid over $802 USD through Stayforlong to book a stay at Kolin Hotel Kepez for October 29. The payment was successfully withdrawn from my credit card, and I received both the confirmation email and the “payment received” notification. However, when I arrived at the hotel, I wa...
I booked a hotel through Stayforlong, yet my reservation has been pending for over a day, leaving me stranded. Despite the payment being deducted from my credit card, I have not received any confirmation and therefore cannot check into the hotel. I trusted Stayforlong because I was redirected from ...
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