I booked a hotel through Stayforlong, but when I needed to change my reservation dates, I couldn’t reach anyone for assistance. There was no customer support available, and I was left without any way to modify my booking.
As a result, my payment was lost, and I received no refund or alternative solution. A company that fails to provide basic customer service should not be allowed to operate. It is unacceptable to take customers’ money and then disappear when an issue arises.
I demand that Stayforlong refund my payment or allow me to modify my booking as requested. I strongly warn others not to trust this platform—they offer no real support once they take your money!
Do not book anything through Stayforlong! They canceled my reservation without my consent, sent a simple email notification, and kept the deposit they charged from my card. There is no way to reach them—they have no phone number, no real customer service, and they just tell you to email them, but no...
I made a hotel reservation through Stayforlong, and the payment was deducted from my credit card. However, shortly after, I received an email stating that my booking was not completed due to a payment issue and that my money would be refunded within a week. Trusting this information, I booked anoth...
I booked a hotel through Stayforlong, but the hotel canceled my reservation and told me to contact the agency for a refund. Since Stayforlong is based abroad, I emailed them multiple times, but none of my questions were answered. I also contacted the hotel, and they confirmed the cancellation in wr...
I booked a hotel through Stayforlong, yet my reservation has been pending for over a day, leaving me stranded. Despite the payment being deducted from my credit card, I have not received any confirmation and therefore cannot check into the hotel. I trusted Stayforlong because I was redirected from ...
I made a hotel reservation through Trivago, which redirected me to Stayforlong. My booking appears on Stayforlong’s website, but when I called the hotel, they said they have no record of my reservation. I tried reaching both Trivago and Stayforlong, but neither offers any real customer support. The...
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