I bought a pair of Skechers shoes in April 2020, expecting long-lasting quality. But before even a full year had passed, the insole completely deformed, and pieces started breaking off inside, causing painful wounds on my feet.
I went to the store and was told to fill out a claim form so the shoes could be inspected. A week later, I received a message saying the issue was due to user error and wouldn't be covered under warranty.
When I went back to pick up the shoes, I asked if I could pay to have the insole replaced, but the store manager told me they don’t offer repairs or part replacements at all.
I’m honestly furious. I paid a premium hoping for quality, but the shoes barely lasted a year. To make things worse, the company acted like it’s none of their concern. Skechers must either offer a replacement or give me the option to repair the product—even if it's at my expense. This level of indifference is unacceptable.
I bought a pair of Skechers sneakers from the official store, and despite only wearing them for a single season, they’ve become completely unusable. The heel is torn, there’s a hole forming, the shiny side details have peeled off, and the overall structure of the shoe is badly deformed. They're now ...
I bought two pairs of Skechers sneakers—one for summer, one for winter—on January 19, 2024, directly from a Skechers store. I was told both pairs came with a 2-year warranty. Despite wearing the shoes only during their respective seasons, the inner heel lining on both pairs became severely worn and ...
I bought a pair of Skechers shoes, and to my shock, they split apart along the entire sole shortly after I started wearing them. What’s even more frustrating is that I’ve used this exact model in the past and never encountered such a manufacturing flaw. This time, the shoe literally came apart, some...
I purchased a pair of Skechers shoes just seven months ago, and now the left upper side has torn significantly. This is not a case of the glue coming loose—it’s a major tear. When I took the shoes to the store for inspection, I was blamed for the damage and my warranty claim was denied, citing "user...
I purchased a pair of Skechers athletic shoes, and before the warranty period even ended, I noticed tearing and unraveling in multiple areas. I immediately submitted a warranty inspection request, expecting the brand to stand behind its product. However, the response I received from Skechers stated...
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