I purchased a pair of Skechers shoes from their store, expecting durability. However, within just two months, the inner lining tore, which should never happen with a high-priced shoe. I returned to the store to report the issue, and they asked me to leave the shoes for inspection. After waiting, I was shocked to be told that the damage was due to "user error", and they refused to offer any solution.
I am 53 years old, and in all my years of buying shoes—including far cheaper brands—I have never experienced such poor quality. Skechers charges premium prices, yet the quality is nowhere near acceptable. I demand a proper resolution—either a replacement or a refund.
I purchased a pair of Skechers sneakers from the store around New Year's, expecting durability and quality. However, after only 10 wears, the inner lining near the toe area started tearing apart. This is completely unacceptable for a brand like Skechers. I sent the shoes in for inspection, expectin...
I purchased a pair of Skechers shoes just seven months ago, and now the left upper side has torn significantly. This is not a case of the glue coming loose—it’s a major tear. When I took the shoes to the store for inspection, I was blamed for the damage and my warranty claim was denied, citing "user...
I bought a pair of Skechers shoes just two months ago, and already, the inner lining is tearing apart. This is clearly a manufacturing defect, yet when I submitted the shoes for inspection through the store where I purchased them, my claim was rejected, with Skechers insisting there was no defect. ...
In June, I purchased a pair of Skechers Go Walk shoes from a Skechers store. I used the shoes for only two months, and despite very light use, the inner lining and edges began to tear. I took the shoes back to the store, and they were sent for inspection. However, the inspection result stated that i...
I purchased a pair of Skechers shoes, expecting durability and comfort. However, after just two months of use, they tore apart. When I contacted customer service, they blamed me for "user error" and refused to take responsibility. Is this really a user issue, or is it poor-quality manufacturing? A ...
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