Skechers

6100
(35 reviews)
Write a Complaint
304 Complaints
Skechers
6100
(35 reviews)
Write a Complaint
1
Davut is completely dissatisfied with the result

Skechers Walking Shoes Torn Within One Month and Refund Rejected

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Davut
May 15, 9:45 pm
100
Skechers Walking Shoes Torn Within One Month and Refund Rejected
Skechers Walking Shoes Torn Within One Month and Refund Rejected
Skechers Walking Shoes Torn Within One Month and Refund Rejected

Video Complaints See All

Skechers D’lites Fresh Start Shoes Peeling and Tearing Within One Year

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Melda
April 23, 3:14 pm
86
Skechers D’lites Fresh Start Shoes Peeling and Tearing Within One Year
Skechers D’lites Fresh Start Shoes Peeling and Tearing Within One Year
Skechers D’lites Fresh Start Shoes Peeling and Tearing Within One Year
Skechers D’lites Fresh Start Shoes Peeling and Tearing Within One Year
1
Yusuf is completely dissatisfied with the result

I Face Skechers Shoes Tearing Within Warranty and Claim Rejected

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Yusuf
April 21, 4:59 pm
93
I Face Skechers Shoes Tearing Within Warranty and Claim Rejected
1
Nermin is completely dissatisfied with the result

I Experience Sole Damage on Skechers Walking Shoes

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Nermin
April 02, 4:39 pm
94
I Experience Sole Damage on Skechers Walking Shoes
I Experience Sole Damage on Skechers Walking Shoes
i-experience-sole-damage-on-skechers-walking-shoes-2.jpg
1
Yağmur is completely dissatisfied with the result

Skechers D Lites Popular Vote Shoes Sole Cracked After 4 Months

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Yağmur
March 04, 4:45 pm
110
Skechers D Lites Popular Vote Shoes Sole Cracked After 4 Months
Skechers D Lites Popular Vote Shoes Sole Cracked After 4 Months

Skechers Max Protect Shoes Water Leaking Issue

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Özen
March 04, 3:06 pm
111
1
Eyüp is completely dissatisfied with the result

Skechers Moonhiker Started Peeling After Only 3 Months of Normal Wear

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Eyüp
March 03, 11:52 am
114
Skechers Moonhiker Started Peeling After Only 3 Months of Normal Wear
Skechers Moonhiker Started Peeling After Only 3 Months of Normal Wear
Skechers Moonhiker Started Peeling After Only 3 Months of Normal Wear
1
Serhat is completely dissatisfied with the result

Skechers Vigor 3.0 Shoes Tore at the Sides After One Year

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Serhat
March 02, 11:55 pm
164
Skechers Vigor 3.0 Shoes Tore at the Sides After One Year
Skechers Vigor 3.0 Shoes Tore at the Sides After One Year
Skechers Vigor 3.0 Shoes Tore at the Sides After One Year
Skechers Vigor 3.0 Shoes Tore at the Sides After One Year
1
Özcan is completely dissatisfied with the result

Skechers Slade Cooper Shoes Show Leather Damage After 10 Days

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Özcan
February 28, 2:52 pm
109

Skechers Inner Lining Ripped Within Months

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Hasan
February 20, 9:05 pm
124
1
Cihat is completely dissatisfied with the result

Skechers Shoes Fall Apart After 6 Months, Warranty Claim Rejected

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Cihat
January 20, 10:44 am
129
Skechers Shoes Fall Apart After 6 Months, Warranty Claim Rejected
Skechers Shoes Fall Apart After 6 Months, Warranty Claim Rejected
Skechers Shoes Fall Apart After 6 Months, Warranty Claim Rejected
1
Mehmet is completely dissatisfied with the result

Skechers Waterproof Shoes Fell Apart After Minimal Use

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Mehmet
January 17, 9:34 pm
99
Skechers Waterproof Shoes Fell Apart After Minimal Use
Skechers Waterproof Shoes Fell Apart After Minimal Use
Skechers Waterproof Shoes Fell Apart After Minimal Use
Skechers Waterproof Shoes Fell Apart After Minimal Use
+1
1
Ferhat is completely dissatisfied with the result

Skechers Waterproof Boots Slip on Wet Surfaces and Cause Fall

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Ferhat
January 10, 9:54 pm
119
1
Gülşah is completely dissatisfied with the result

Skechers Arch Fit Shoes Tear Inside After Months

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Gülşah
January 10, 6:18 pm
126
skechers-arch-fit-shoes-tear-inside-after-months-1.jpg

Skechers GO Walk Max Cushioning Arch Fit Heel Deformed In 3 Months

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Semih
January 01, 6:20 pm
125
Skechers GO Walk Max Cushioning Arch Fit Heel Deformed In 3 Months
Skechers GO Walk Max Cushioning Arch Fit Heel Deformed In 3 Months
Skechers GO Walk Max Cushioning Arch Fit Heel Deformed In 3 Months
skechers-go-walk-max-cushioning-arch-fit-heel-deformed-in-3-months-4.jpg
skechers-go-walk-max-cushioning-arch-fit-heel-deformed-in-3-months-1.jpg
1
Mustafa is completely dissatisfied with the result

Skechers Stamina AT Causes Dangerous Slipping on Wet Floors

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Mustafa
December 27, 2025 11:18 pm
126
1
Hasan is completely dissatisfied with the result

Skechers Refused Warranty for Shoes That Tore After Only 6 Months

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Hasan
December 22, 2025 10:03 am
123
Skechers Refused Warranty for Shoes That Tore After Only 6 Months
Skechers Refused Warranty for Shoes That Tore After Only 6 Months
Skechers Refused Warranty for Shoes That Tore After Only 6 Months
Skechers Refused Warranty for Shoes That Tore After Only 6 Months
1
Selma is completely dissatisfied with the result

Skechers Waterproof Shoes Leak In Rain - Warranty Rejects Defect Claim

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Selma
December 05, 2025 8:30 pm
149
1
Berkay is completely dissatisfied with the result

Skechers Arc Fit Swift Trail Shoes Wearing Out Fast - Refund Request

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Berkay
November 26, 2025 10:59 am
159
Skechers Arc Fit Swift Trail Shoes Wearing Out Fast - Refund Request
Skechers Arc Fit Swift Trail Shoes Wearing Out Fast - Refund Request
Skechers Arc Fit Swift Trail Shoes Wearing Out Fast - Refund Request
Skechers Arc Fit Swift Trail Shoes Wearing Out Fast - Refund Request
+2

Skechers Kids’ Shoes Wear Out Fast - Heel, Side Tears And Rejected Claims

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Çiğdem
November 23, 2025 3:30 pm
146
Skechers Kids’ Shoes Wear Out Fast - Heel, Side Tears And Rejected Claims
Skechers Kids’ Shoes Wear Out Fast - Heel, Side Tears And Rejected Claims
Skechers Kids’ Shoes Wear Out Fast - Heel, Side Tears And Rejected Claims
1
Feridun is completely dissatisfied with the result

Skechers Sneaker Heel Tear Issue - Rapid Wear After Minimal Use

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Feridun
November 23, 2025 1:25 pm
171
1
Ahmet is completely dissatisfied with the result

Skechers Canceled Discounted Amazon Order Without Notice

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Ahmet
November 21, 2025 6:03 pm
142

Skechers GO Walk Max Walkers Price Higher At One Store Than Others

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Sezer
November 05, 2025 9:03 pm
114
Skechers GO Walk Max Walkers Price Higher At One Store Than Others

Frequently Asked Questions (FAQ)

Do Skechers have a warranty?

Skechers offers a two-year inspection period for any questions about the quality of their footwear. To apply for an inspection, the purchase or manufacturing date should not exceed two years, and you can refer to your receipt or check the production date written on the shoe tag under the flap.

What delivery service does Skechers use?

Orders placed on Skechers' online store are sent using Standard Delivery only. However, the company has stopped offering fast delivery options since 2021, so this policy might change soon. For more accurate, up-to-date information, please contact the company.

Can I return worn Skechers?

Skechers allows customers to return shoes that are NOT worn, used outside, or without original packaging within 45 days after the purchase. Under these circumstances, the buyer is granted a full refund or credit. Otherwise, Skechers doesn't promise a return.

How do I file a complaint with Skechers?

The easiest way to file a complaint with Skechers is to visit their website and reach out to a customer care representative. You can also call Skechers hotline within working hours and share your complaint. Skechers promises to help their customers provided that certain rules and restrictions are not crossed.

How do I contact Skechers?

Skechers customer support service can be contacted in three ways: via e-mail at [email protected], by starting an online chat on their website, or by calling them at 1-800-746-3411. They are available 6 am-7 pm from Monday to Friday and 7 am-4 pm on Saturdays.

Brand Overview: Skechers

Skechers is an American multinational footwear and apparel company founded in 1992 by Robert Greenberg. Operated by Skechers U.S.A., Inc., the brand is known globally for casual, athletic, walking, and lifestyle shoes for men, women, and children.

Contact Info

Customer support email: [email protected]

Additional support email: [email protected]

Customer support phone number: 1-800-746-3411

Industry and Operations

Skechers operates in the footwear, apparel, and retail industry. The company designs, manufactures, and sells shoes and related products through retail stores, online platforms, and international distributors.

  • Athletic, walking, casual, and work footwear
  • Performance shoes for running, golf, basketball, and training
  • Apparel and accessories for adults and children
  • Global retail stores and e-commerce operations
  • Comfort-focused product lines including memory foam and slip-in shoes

User Sentiment

User sentiment is mixed, with many customers praising comfort while others report concerns related to durability, warranty handling, and customer service.

  • Complaints about shoe durability and sole separation issues
  • Warranty claim denials and dissatisfaction with defect evaluations
  • Delayed refunds, exchanges, or return processing
  • Customer service response delays or unresolved support requests
  • Sizing inconsistencies between different shoe models
  • Shipping delays and order tracking problems
  • Issues with discount codes, promotions, or online orders
  • Concerns regarding product quality compared to older Skechers models

Share Your Experience

If you’ve experienced issues with Skechers, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.