Riot Games hasn’t responded to my support tickets for a week. Is their support system reliable?

My Valorant account was stolen on January 11, 2026, and during this process, the email address linked to my account was changed without my permission. Because two-factor authentication is enabled, I cannot log in since the verification codes are being sent to the person who stole the account. My pre...

Riot Games is a company that only cares about its own profits and does not value its players. This is a game with a 15-year history and a very large player base. For years, the biggest problem in the game has been toxic, abusive, and trolling players who get matched into teams. Despite these 15 year...

My Valorant account connected to Riot Games, named n****, was permanently banned on September 10, 2025 for “toxic behavior.” However, I believe this penalty is unjust. In the match where the ban occurred, I did not use insults; a friend who was using my computer made the offensive comments. During ...

I have been playing Valorant on PC through the Riot Games client for about two years, and because I am a woman, I face almost the same problem nearly every day. During matches, I am constantly insulted by my teammates because of my gender and exposed to profanity and degrading, sexist remarks. On to...

My Valorant and League of Legends account connected to Riot Games was taken over without my consent on October 14, 2025. The email address originally linked to my game account is s**************@gmail.com**, and my in-game username is Dracule Mihawk#2009. When I realized I could no longer access my ...

I am a player who has actively used my Riot Games account for many years. The account I play League of Legends and Wild Rift on was stolen in February of this year, and despite repeatedly trying to recover it since then, I have not been able to get any results. I contacted Riot Games Support by ope...

My Riot Games account on the TR server, with the username sot**, was stolen today, and I have not been able to access my account since then. The person who gained unauthorized access to my account has also deleted the support tickets I opened through Riot Games Support, preventing me from receiving ...

I want to report an issue related to my League of Legends account to Riot Games Support, but I am unable to submit a support ticket through the support page. I have tried 6–7 times from both my computer and my phone, but at the “submit ticket” step, the system keeps redirecting me to another page an...

I am writing regarding a serious problem with Riot Support related to my lost account on the EUNE server. I lost access to my account on February 28 and since then I have been trying to reach Riot Support in every possible way, but I am not receiving any proper response and feel completely ignored. ...

I play League of Legends on mobile. For the past 7 months, I have been unable to log into my account “grandsheriff.” I play on the TR server. When I try to log in, I receive an error message saying, “Your username or password may be incorrect.” Despite trying password resets and all other possible s...

I play League of Legends on Windows and for about a month now, every game I play shows the error “We’ve detected an error with your installation.” Because of this, I get counted as AFK even though it’s not my fault. I keep losing LP, getting 20-minute queue penalties, and even ranked bans. I alread...

My valuable Valorant account was stolen and then permanently banned. I sent many tickets to Riot Games but got no support or response. When I contacted support through the stolen account, they told me to log out and open a ticket from the account recovery section. I’ve already done this at least 10 ...

On June 21, 2025, my Valorant account named “Vex1***” was stolen. Later, I found out that my other account “150 FPS demon” was suspended, which I only realized on August 31. For both accounts, I submitted support requests through Riot Games’ official site and by email. However, until today I have no...

On my League of Legends account, I have been stuck in a private ARAM game lobby for the past 24 hours and cannot leave. This issue has never happened to me before, but I know several others are experiencing similar problems. Despite restarting the game, reinstalling the client, and trying all basic ...

I haven't logged into Valorant in a very long time, yet today, when I tried to open the game, I was hit with a baffling error message: I'm banned! How is it possible for me to be banned when I haven't even touched the game in ages? I immediately sent a support ticket to Riot Games, but they haven't...

I am absolutely furious with Riot Games and League of Legends: Wild Rift! In my Diamond Elo game, the opposing team was made up entirely of bot accounts. Some of them finished the match with literally zero damage! If you watch the photos and videos I've attached, you'll immediately understand the ab...

I am absolutely furious with Riot Games support! I reported multiple players for extreme harassment and hate speech, and all they do is tell me they've "taken the player under review." This is completely unacceptable! If the insults were only directed at me, I might not make such a big deal out of ...

My Valorant account has been stolen, and I can't access it. I've sent multiple support tickets and provided all the necessary information to Riot Games, yet my account still hasn't been recovered. It's outrageous that such a massive company has such weak account security. To make matters worse, the...

Their indifference, lack of understanding, dismissal of users, constant blaming, unprofessional language, and complete lack of solution-orientation are keeping Valorant in Türkiye a toxic environment. The images show my support tickets and requests for help. The moment I realized my account was stol...

I’m seriously frustrated with how Riot Games is handling my Wild Rift account. After I submitted a refund request, my account was suddenly locked. Now I’m being told I have to make a payment to unlock it—but no one can explain where I’m supposed to send this payment or how the process works. There a...

I’m extremely disappointed with Riot Games’ support system. No matter how many tickets I submit, I never get a real human response—just the same generic, automated replies over and over again. It feels like no one actually reads what players write or takes their issues seriously. My account receive...

My Riot account was stolen a year ago, and I’ve been trying to recover it ever since. I submitted a support ticket to Riot Games, providing every piece of information they could possibly need—including the first 6 and last 4 digits of the credit card used on the account. I made sure everything was a...

My 13-year-old Riot Games account was stolen in under a minute, and I received an email saying my login email had been changed. But here's the shocking part—I never got a verification code, not to my email, not to my phone through two-factor authentication. Just like that, my email, password, and us...

On February 24, 2025, my Riot Games account was hacked. I immediately submitted a support ticket, providing all necessary information—my original email, VP purchase details, first agent, first skin—everything Riot asked for. Instead of helping me recover my account, they permanently disabled it and ...