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Deividas is completely dissatisfied with the result

Riot Games Support Not Responding About Lost Account Despite Multiple Tickets

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Deividas
Riot Games
December 05, 9:48 am
56

I am writing regarding a serious problem with Riot Support related to my lost account on the EUNE server. I lost access to my account on February 28 and since then I have been trying to reach Riot Support in every possible way, but I am not receiving any proper response and feel completely ignored. I have opened multiple tickets about this issue, including the ones with reference numbers #120141942 and #120126946. Despite providing the requested information and repeatedly asking for help, my problem has still not been resolved and I have not received a clear answer about the status of my case or any concrete steps toward recovering my account. I request that my case be reviewed carefully and that my account on the EUNE server be restored as soon as possible. I also expect a clear and detailed response from Riot Support explaining what has been done so far and what will be done next to secure and recover my account.

Deividas
Deividas
December 06, 4:03 pm

And yet nobody is even trying to help me. Riot doesn’t care about the players; they are just trying to get as much money from us as they can, and they don’t care about the player experience. I have never seen such an unresponsive support—everyone keeps sending the same message day after day, and now it has been a whole week with no real help.

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