On 12/12/2025, I noticed an unexpected charge of 49,99 EUR taken from my debit/credit card by Pdfsmart for a subscription. I was not aware that I had an active paid subscription, and I did not knowingly approve this payment. I tried to resolve the issue, but I have not received any response or explanation from Pdfsmart regarding this unexpected charge. I find it unacceptable that such a payment was taken without clear and explicit consent and without any communication. I would like to request a full refund of the 49.99 EUR that was charged and the immediate cancellation of any subscription or recurring payment associated with my details. I would also like to let you know that no more charges will be made in the future.
On 6 November 2025, I subscribed on PDFSmart to an offer presented at €1.99 for 8 days, and at that moment no clear information was shown indicating that this trial would convert into a recurring subscription of €49.99 per month, nor was this higher amount visible to me when I validated the payment....
On 05 December 2025, I was charged £49.99 by PDFSmart even though I only intended to pay for a one-week trial. I did not knowingly subscribe to any automatic renewal, and I was not clearly informed that a recurring subscription would be started after the trial. The charge of £49.99 was taken using t...
I previously made a one-time payment of ₺49 on Pdfaid to use their PDF converter service. That transaction was completed knowingly and with my approval. However, on August 9, 2025, I was shocked to discover that an additional ₺999 had been withdrawn from my card ending in 5189 without my knowledge o...
I purchased a one-time weekly product from Pdfaid for ₺49 and never used the site again afterward. To my surprise, when I reviewed my August 2025 credit card statement, I saw a subscription fee of ₺999 had been charged. Upon closer inspection, I realized that from April through August 2025, a total ...
On October 7, 2025, approximately $59 was withdrawn from my bank card as a subscription fee on the Pdfe.com website, even though I had only used their PDF conversion service once in the past and paid for it. I did not start any subscription afterward, nor was I informed about any membership or autom...
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