I Face Unauthorized Charge From PDF Smart After One-Time Payment

I no longer trust PDF Smart as a reliable service. I initially used the site because it appeared to offer a one-time payment option for converting documents. At the time, I paid what I believed was a single, limited transaction fee. However, three months later, I was shocked to discover that $29 had been withdrawn from my account without any prior notice or authorization.

At no point was I clearly informed that I would be enrolled in a subscription or that recurring charges would occur. The lack of transparency and misleading presentation of pricing feels like a deliberate attempt to take advantage of customers.

I am requesting that PDF Smart immediately refund the unauthorized $29 and confirm the cancellation of any hidden subscription linked to my account. Customers deserve clear communication, upfront pricing, and secure billing practices. I urge the company to address this issue promptly and prevent others from experiencing the same problem.