I used PDFSmart.com to edit a PDF file, and the service clearly showed that the cost would be only $1.99 for a single transaction. However, instead of just charging me that amount, the company withdrew both the $1.99 fee and an additional $78 annual membership fee from my account without my knowledge or consent.
At no point did I authorize a yearly subscription, nor was I clearly informed that I would be billed beyond the one-time payment. What makes the situation even worse is that the company provides no accessible customer service number or reliable way to get in touch with them. This leaves customers completely helpless when unauthorized charges appear.
I consider this practice to be deceptive and unfair. I am demanding a full refund of the $78 unauthorized charge and confirmation that no further payments will be withdrawn from my account. Companies must be transparent with their billing and provide real customer support channels. I expect PDF Smart to resolve this issue immediately and prevent others from facing the same problem.
I used PDFSmart.com for what was clearly advertised as a simple $1 transaction. I made the payment expecting it to be a one-time fee for the service I needed. However, when I checked my account afterward, I was shocked to see that the company had also withdrawn an additional ₺850 without my knowledg...
I used PDFSmart.com to edit a PDF file and agreed to pay a $2 one-time fee for the service. The payment went through, and I assumed that was the end of the transaction. However, shortly after, I noticed that my credit card was also charged ₺20 and later ₺600 without my authorization. I never signed ...
I no longer trust PDF Smart as a reliable service. I initially used the site because it appeared to offer a one-time payment option for converting documents. At the time, I paid what I believed was a single, limited transaction fee. However, three months later, I was shocked to discover that $29 had...
I used PDFSimpli to purchase what was clearly advertised as a one-time PDF editing service for ₺39.95. I paid for the service and assumed the matter was complete, as there was no mention of an ongoing subscription or recurring payments. However, after some time, I was shocked to see an additional ₺7...
On September 24, I used WePDF to edit a PDF file and knowingly paid a one-time fee of $0.50. That transaction was clear, and I approved it. However, just a few days later, on September 27, I discovered that $49 had been withdrawn from my account without my knowledge or consent. I did not receive any...
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