1
Murat is completely dissatisfied with the result

Oppo A3 2024 Screen Broke Despite Drop Proof Claims And Warranty

Oppo A3 2024 Screen Broke Despite Drop Proof Claims And Warranty
Oppo A3 2024 Screen Broke Despite Drop Proof Claims And Warranty
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Murat
November 09, 2025 8:45 pm
50

On November 9, 2025, the screen of my Oppo A3 2024 model phone, which I bought about 7–8 months ago, broke after a fall. During the purchase, both the advertisements and sales representatives claimed that the device was resistant to drops and water, even showing test videos where it was used to crack walnuts. I chose this phone trusting its durability, but today’s screen breakage really disappointed me. The device is still under warranty, and this is the first issue I’ve experienced. I tried to contact Oppo customer service but couldn’t reach them. Other than the screen, the phone has no damage or problems. I feel misled because I purchased this product based on promises of an unbreakable screen, yet it broke so easily. I request a replacement for my device; otherwise, I will file a complaint with the Consumer Arbitration Committee for misleading advertising and sales claims.

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