After installing the most recent update on my Oppo 5 Line smartphone, I started experiencing multiple problems. The power button no longer turns the screen off, which makes basic use of the device very inconvenient. In addition, after the previous update, the fast charging feature disappeared completely. These two issues have now been affecting me for the past three days, and they occur consistently no matter where or how I use the phone.
I tried using the power button repeatedly, but the issue persists. I have not yet contacted customer service. Although my warranty period has expired, these problems clearly began after official software updates, which points to a software-related fault rather than normal wear and tear.
For this reason, I request Oppo to resolve the issue with an urgent free software update or a repair that does not incur additional cost. Customers should not have to pay to fix problems caused directly by the manufacturer’s updates. Please provide a clear and immediate solution to restore both the screen lock function and the fast charging capability.
I own an Oppo Reno 5 Lite smartphone, and for the past two months I have been struggling with serious charging and battery issues. The phone no longer supports fast charging, and instead it charges extremely slowly. On top of that, the battery drains so quickly that I am now forced to keep the phone...
I’ve been using my Oppo Reno 5 Lite, but ever since the latest software update, the phone has started shutting down on its own without any warning. The issue is extremely frustrating and renders the device unreliable. It always happens when the battery drops to around 60% charge—which is not even cl...
After a recent update, the power button of Oppo Reno 5 Lite began acting strangely, occasionally registering presses when they shouldn't and frequently failing to respond when I desperately needed it. My first step was to contact Oppo's customer service via email and explain the problem I was havin...
On August 1, 2025, I updated my Oppo Reno 5 Lite smartphone, and immediately after the update, the volume buttons began malfunctioning. They now activate on their own, which makes it nearly impossible to have a normal phone conversation or use apps like YouTube. This problem only started after the u...
For the past two days, my Oppo Reno 5 Lite has been acting up in the most frustrating way. The volume buttons have gone rogue — they randomly turn the sound up and down on their own without me touching anything. This issue started right after I installed the latest software update. Ever since then, ...
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