I purchased a brand-new Oppo A3 smartphone just two days ago from Vatan Bilgisayar. From the very first day of use, I have been facing extreme slowdowns when opening applications and overall lag throughout the device. I immediately updated the phone to the latest software version, but the issue has not improved. The performance problems occur during normal everyday use and across all apps, making the phone nearly unusable.
I still have the warranty and the purchase invoice, and I paid ₺9,189.50 for this device. For a newly purchased smartphone, this kind of performance issue is unacceptable. I should not have to struggle with app freezes and delays right out of the box.
I am requesting an urgent solution. Either Oppo must replace this defective phone with a properly functioning unit, or provide a fast and effective technical service resolution. Please take immediate action on my complaint and provide a clear response without delay.
I am absolutely furious and beyond disappointed with my Oppo A60 phone! I bought this device about three months ago from Vatan Bilgisayar, and initially, I was quite happy with its price-to-performance ratio. However, that all changed after the latest software update. Since that update, my phone ha...
I purchased the Oppo A60 on June 30 from Vatan Bilgisayar, and just days later the phone began malfunctioning. During calls, I started receiving an error message that reads “Call Failed”, and the device often freezes with a completely white screen when I try to open apps. After a while, the phone re...
I bought the Oppo Reno 11 FS just a month ago from Vatan Bilgisayar in Marmaris, expecting reliable performance based on both my past experience with the brand and recommendations for this specific model. Unfortunately, I’m extremely disappointed. The phone lags on nearly every action—whether I’m op...
I bought the Oppo A60 in February 2025, and within just four months, it started freezing constantly—even during basic tasks like messaging on WhatsApp. I contacted customer service, and they suggested a few troubleshooting steps. I even performed a full factory reset, but none of it fixed the issue....
I bought a brand-new Oppo A5 Pro smartphone from MediaMarkt in Antalya about two months ago. From day one, the phone started showing serious issues: it would randomly shut down and the screen would suddenly go black. Over the last 50 days this problem became constant, and now the device won’t power ...
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