I purchased my Oppo Reno 17 Pro smartphone one month ago from Media Markt. Since the first day of use, the phone has had multiple serious issues — it appears as turned off to callers, the AirDrop feature doesn’t work, and CarPlay screen mirroring fails to connect. These problems have been present from the moment I started using the device.
I have checked all settings, reinserted my SIM card, and even performed a factory reset, but nothing has solved the problem. I’ve spoken with Oppo customer service multiple times, but they have misguided me repeatedly, even providing the wrong service address. Despite all my efforts, no one has offered a proper solution, and my grievance continues.
My device is still under warranty, and I have all invoices and documents in order. I am requesting that my defective phone be replaced with a new one immediately. It has been one month since I purchased it, and I expect a clear and prompt resolution without further delays.
On October 1, 2025, I purchased an Oppo Reno 14F 5G (12/256 Opal Blue) smartphone from Media Markt Hilltown AVM, Karşıyaka, İzmir. Just a few hours after unboxing the device, I began experiencing serious issues — the front camera stopped working, the rear camera froze, and the phone frequently lagge...
About two months ago, I bought the Oppo Reno 11 FS, hoping for a smooth and reliable smartphone experience. Unfortunately, just a few days after purchasing the device, I began to experience frequent keyboard lag and freezing issues. These issues got progressively worse over time, making it frustrati...
I bought a brand-new Oppo A5 Pro smartphone from MediaMarkt in Antalya about two months ago. From day one, the phone started showing serious issues: it would randomly shut down and the screen would suddenly go black. Over the last 50 days this problem became constant, and now the device won’t power ...
Hello, I purchased an Oppo Reno 13 F from Teknosa on June 29, 2025, and I’ve been facing severe problems with it from day one. During phone calls, either the audio cuts out entirely, or I can't understand what the other person is saying due to garbled or missing sound. This is a critical function fo...
I bought the Oppo Reno 11 FS just a month ago from Vatan Bilgisayar in Marmaris, expecting reliable performance based on both my past experience with the brand and recommendations for this specific model. Unfortunately, I’m extremely disappointed. The phone lags on nearly every action—whether I’m op...
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