My account named L**** on the Sugo mobile app was banned today, February 8, with the reason stated as “due to suspicious activities and violations.” That was the only explanation shown in the notification. However, I do not believe I committed any violation. In fact, I noticed exclamation marks appearing even in small in-app text, which makes me think this may be due to a system error or an incorrect evaluation.
I was not given a clear or detailed explanation as to why my account was banned. I contacted Sugo mobile support through the app, but so far I have not received any response.
I am requesting that my account be thoroughly reviewed, that the ban be lifted if it was issued due to an error or incorrect assessment, and that I be provided with a clear and detailed explanation regarding this matter.
My Sugo account was abruptly closed without any prior notice, displaying a message saying, “Your account has been banned on this device due to suspicious activity and violations.” I have no idea what this means or what violations I supposedly committed. This sudden closure is frustrating and confusi...
I’m writing this because my Sugo account was unfairly shut down without any explanation. The message I received claimed there were suspicious activities or violations, but I haven’t done anything wrong. I haven’t broken any rules or policies, and I certainly haven’t engaged in behavior that would ju...
Approximately 2–3 days ago, my chat account on the Sugo app was closed with a message stating, “Your account has been deleted due to an application violation,” even though I had not received any prior warning. After this message, I was no longer able to log into my account at all. Before my account ...
I was suddenly logged out of my account on the Sugo app for no apparent reason, and when I tried to log back in, I received a warning stating that my “current device has been banned due to suspicious activity and violations.” Because of this issue, which started about half an hour ago today, I am un...
I want to know why my Sugo account was suspended. I received no warning, no explanation, and have absolutely no idea what triggered this action. As a regular user who has never violated any rules or terms of service, I’m completely baffled by this suspension. I haven’t committed any violations, I h...
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