I own an Oppo Reno 5 Lite smartphone, and for the past two months I have been struggling with serious charging and battery issues. The phone no longer supports fast charging, and instead it charges extremely slowly. On top of that, the battery drains so quickly that I am now forced to keep the phone almost constantly plugged into a charger just to use it.
I already checked the charging port and adapter, and there is no fault with the charger or accessories. The problem persists everywhere and at all times, and in some cases the phone doesn’t charge at all. This shows that the issue lies directly with the device itself.
Since the warranty period has expired, I have not yet contacted customer service or visited a technical service center. However, given the severity and persistence of the problem, I am requesting technical support from Oppo. Specifically, I would like clear guidance on how to proceed and whether a battery replacement can be carried out to fix this ongoing issue.
I expect Oppo to provide a transparent and practical solution so that I can continue using my phone without being tied to the charger.
I’ve been using my Oppo Reno 4 Pro without issue until about two months ago, when it suddenly started having problems while charging with its original charger. It began rapidly connecting and disconnecting, making charging unreliable. Oddly, it charges fine when I use other chargers—but that’s not a...
I'm absolutely fed up with my Oppo Reno 5 Lite! My phone is constantly shutting down on its own, completely unprovoked. I can restart it, and it will work for a bit, but then, without fail, it shuts down again. This isn't just an inconvenience; it's making my phone completely unreliable and practica...
Since the very first day of using my Oppo Reno5 Lite smartphone, the NFC feature has never worked. I have tried enabling NFC multiple times and tested it with different cards and applications, but the phone consistently fails to read anything. The issue occurs every time without exception, making th...
I’ve been using my Oppo Reno 5 Lite, but ever since the latest software update, the phone has started shutting down on its own without any warning. The issue is extremely frustrating and renders the device unreliable. It always happens when the battery drops to around 60% charge—which is not even cl...
I purchased the Oppo Reno11 FS back in May, and I’ve had battery issues from the very beginning. When I first turned the phone on, it had 40% charge, and after just one hour of basic setup, it dropped to 15%. Concerned, I immediately contacted customer support. They guided me through a few settings ...
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