Omio redirected me to another page to make the payment, and I never received the ticket. Is Omio trustworthy if it delegates the purchase to third parties?

Omio is a platform that acts as an intermediary between users and various transportation companies, making it easier to compare and book tickets.

In some cases, it redirects the buyer to the final provider’s site to complete the payment. This practice is common among aggregator services and does not necessarily indicate a problem.

● The redirection allows direct access to the operator’s rates and availability.
● The final purchase is subject to the terms and conditions of the provider accessed through Omio.
● If the ticket was not received, it’s recommended to check your email (including the spam folder) and contact both Omio and the provider.
● Experiences may vary depending on the operator and the specific case.

Omio’s reliability will depend on each individual experience and how well any issues are followed up.

This is the information we have, but if you have more insights based on your experience, please share them on Xolvie.