Omio changed my seat and travel time after booking without notice, what are my options?

If Omio changed your seat or travel time after booking without notice;

• Check your Omio account and confirmation email to compare the original booking details with the updated ones
• Review the fare and ticket conditions to see whether schedule or seat changes are allowed
• Contact Omio support with your booking reference and clearly state that the change was made without your consent
• Ask for available options: restoring the original seat/time, rebooking to a suitable alternative, or a refund
• If the change causes a missed connection or inconvenience, explain the impact clearly in your request
• Keep screenshots of the original confirmation and the updated itinerary as proof

If the problem persists;

• File a complaint on Xolvie to report unapproved schedule or seat changes and request a fair resolution