Omio Train Ticket Not Received – Brussels to Bruges

I purchased a train ticket through Omio for the Brussels–Bruges route, with the travel date scheduled for October 31, but I have not received any confirmation email containing my ticket. I also do not use the Omio mobile application, so I am unable to access the booking through the app.

I kindly request that you verify the status of my purchase and resend the complete booking details and ticket in PDF format to the email address used for the reservation:

nancyedith***@gmail.com

The reservation is for the following passengers:

Nancy Edith Poir***
Brenda Loreley ***

Route: Brussels–Bruges
Travel date: October 31

Please check whether the booking and payment were successfully processed and resend my complete ticket and reservation information to the email address above. I would appreciate a prompt response and the delivery of my ticket so that I can make my journey as planned.

Thank you for your assistance. I look forward to your prompt resolution.