The soles of my Nike sneakers have started to separate from the upper part of the shoe. How can I get my them repaired?

I bought a pair of Nike sports shoes on 06.09.2025, and within just three months both sides of the shoes became deformed in the same area and the material started to peel off. The product was sent for inspection, but it was returned without any technical explanation and labeled as “user error.” It i...

The Nike Tech vest I purchased from the Nike store developed a noticeable color fade within about a month, turning from red to yellow. I noticed this issue roughly two weeks after buying the product. I used and cared for the vest according to the instructions. After the problem occurred, I contacted...

On 15.09.2025, we purchased the HF3420-500-2.5Y Mercurial Superfly 10 Mbappé TF Kids' Turf Shoes from a Nike store for ₺3,599.90, paying by credit card. Since they were not in stock, the shoes were shipped to our home. My son uses them only on the turf field at his sports school. However, from the v...

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On March 20, 2025, I purchased a pair of Nike Zoom Superfly 9 Elite football boots from the Nike Factory Outlet at İzmir Optimum Mall. I used the shoes only six or seven times over five months, and during this short period, I encountered a serious manufacturing defect as the boots broke. When the is...

In April, I purchased a pair of Jordan model shoes from a Nike store for approximately 4,000 TL. Even though I only wore them for 2 months, cracks and breaks formed on the front part of the shoes. I contacted Nike customer service to have the product evaluated under warranty, but my request was deni...

On May 2, 2025, we purchased the Air Force 1 ’07 Men’s Sneakers from the Nike store at Gordion Mall. After only 2 months of use, deformation occurred on the inside of the shoes. We sent the product for inspection through the store where we purchased it, but our request was rejected on the grounds th...

On August 26, I purchased a pair of Nike Dunk Low shoes for 3,499 TL from the Nike store at Viaport Marina. I bought them for daily use and paid with a credit card. However, after wearing the shoes just a few times, serious creases appeared on the upper part, making them look as if they could tear a...

In August 2025, I purchased a pair of Nike Air Max sneakers through Nike’s official website with order number nk-45873291. After about 2 months of regular use, the sole began to wear down quickly and developed a deformation that caused discomfort while walking. In addition, the side stitching of the...

On April 4, 2024, I purchased the Nike Mercurial Zoom Vapor 16 Pro FG cleats for 7,200 TL from the Barçın Nike store in Buyaka. I only used the product while playing football on a proper grass field. Within the first month, during the 3rd use, one stud broke, and by the 5th use, two more studs broke...

The upper parts of the Air Max DN (GS) model sneakers I bought for my son tore apart only 5 weeks after purchase. The shoes were used only for walking to and from the school across from our house; my son doesn’t even play outside in them, and he takes them off immediately when he gets home. In other...

I bought a pair of Nike Air Max DN (GS) sneakers for my son from the Nike store at Akbatı Mall. After only 5 weeks, the upper parts of the shoes started to fall apart. The shoes were only used for walking to and from school across the street. My son doesn’t even play outside in them, and he takes th...

I purchased the Nike Air Force 1 ’07 White Black model sneakers from the Nike store at Meydan Istanbul in March or April. In less than 7 months, I began experiencing serious problems with the shoes. Both pairs developed tears in the inner back and side lining, the front parts started to split, and t...

I purchased a Nike Air Force 1 product through nike.com with the order number g10166948312. The product developed tears on the inside heel part of the shoe. Although I contacted customer service twice, they stated that the issue was due to user error. I had experienced the same problem with a produc...

The Nike sneakers I bought for my daughter from Antares shopping mall in Turkey 2 months ago were torn. I sent them for inspection and received a report stating that they were not used in accordance with the usage and care instructions. This explanation feels unreasonable to me because my daughter o...

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I purchased a pair of Nike Air Force sneakers from Sneaks Up, and within just 3 months, the leather began to crack and the toe area started to separate. Despite the product being under a 2-year warranty, I was told by the store staff that I only had one chance to send the item in for inspection, and...

I purchased a pair of Nike Mystick shoes from FLO on March 26, 2025, and soon after, I began experiencing serious quality issues — including stitching failure and sole separation. These problems occurred after only a short period of normal use, which is unacceptable for a shoe in this price range. ...

Around 5–6 months ago, I purchased a Nike Dri-FIT tracksuit from an official Nike store. To my surprise, the Nike logo on the right leg began peeling despite the fact that I’ve only worn the product a total of five or six times. For a premium brand like Nike, this kind of wear and tear in such a sho...

I purchased a pair of Nike Air Zoom Pegasus shoes on May 11, 2025. Shockingly, after wearing them only two or three times, the mesh material on the outer side of the left shoe tore open. I didn't misuse the shoes or subject them to any harsh conditions—they were barely worn, and the damage occurred ...

I bought a pair of Nike Air Max sneakers from In Street in September. After just four months of light daily use—mainly for walking to and from school—the soles began to separate along the edges. The rest of the shoe remained in good condition, and I did not misuse them in any way. Because of this u...

I purchased a pair of Nike sneakers from Sneaks Up on March 28, 2025, expecting quality and durability. However, in an unreasonably short time, the shoes began showing visible deformation, as clearly seen in the attached images. Despite using them under normal conditions, these defects appeared far ...

I purchased a pair of Nike Vomero 5 sneakers from the Nike Forum İstanbul store on March 8, paying ₺7.200 for what I believed to be a premium product. However, after just 25–30 days of careful use, the light pink inner lining became covered with dark stains—as if the underlying fabric had started to...

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I purchased a pair of Nike kids' sports shoes for my son at a price of over ₺2,000, and he used them only on indoor parquet flooring for approximately 20 training sessions over 2 months. Despite this light use, one shoe's Velcro strap completely stopped holding. We returned it for inspection, only t...

I purchased a pair of Nike Air Force sneakers from the Sneaks Up store in Ankamall, Ankara on October 8, 2023. At the time of purchase, I was told that the shoes came with a 2-year warranty, which was a key reason I chose to buy from an official retailer. However, just six months later, the left sh...

On May 20, 2025, I officially filed a complaint with the Consumer Arbitration Committee regarding the Nike Mercurial Superfly 10 Elite FG soccer cleats I purchased. These cleats, which are marketed and priced as premium footwear for professional players, suffered serious physical damage after being ...

On February 14, 2025, I purchased a pair of Nike Air Max 270 sneakers from the Nike store in Panora Mall. Despite using them carefully and only for casual wear, the inner mesh lining ripped severely within just two months. I take great care of my shoes, and such early damage clearly points to eithe...